CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Karen
Michael provided awesome customer service. Was very thorough on my order. Thank you Karen
Response from CarewellApr 18, 2024
Thanks for your kind review! We're so glad that you found our Care Team's service to be great. Please don't hesitate to call us again at (800) 696-CARE for product questions, help finding the right item, or help placing an order. Thanks for being part of the Carewell family!
Jerri D.
Great customer service, very friendly and prompt...no waiting or transferring calls. Very fast delivery as well!
Response from CarewellApr 18, 2024
Thanks for your kind review! As family caregivers ourselves, we know how time-consuming it can be to care for a loved one. We work hard to make sure our service is not only kind and knowledgeable but quick as well. Please don't hesitate to call again at (800) 696-CARE if you need anything else!
Kevin T.
Andrew at Carewell’s customer service was polite, professional and very helpful. Working with him quickly resolved my issue. Customer service provided by Andrew makes my experience with Carewell very satisfying and I would recommend Carewell to my family and friends. They also had the lowest price for Ensure Enlive.
Response from CarewellApr 18, 2024
Thank you for your kind review! We're so glad our Care Team left such a great impression. If you ever need help again, don't hesitate to call us at (800) 696-CARE. Thanks for choosing us to be your trusted provider!
Lilly H.
I had some questions and I called and the lady on the phone was very sweet and helpful.
Response from CarewellApr 18, 2024
Thank you for your kind review! We're so glad to hear that you found our Care Team to be helpful. Please don't hesitate to call us again at (800) 696-CARE. We're available 24/7 and always happy to help!
Marie
To be able to talk to a live person and not a recording is so helpful
Response from CarewellApr 18, 2024
We're glad to hear that you're a fan of our Care Team! As family caregivers ourselves, we know how time-consuming it can be to care for a loved one. We work hard to make sure our service is knowledgeable, quick, and kind, so please don't hesitate to call us again at (800) 696-CARE with all of your questions!
Gary N.
Carewell service is always professional and courteous.
Response from CarewellApr 8, 2024
We're so glad to hear that our Care Team left such a great impression! As family caregivers ourselves, we know that kind and courteous service goes a long way. Please don't hesitate to call us any time at (800) 696-CARE. Our team will gladly answer any questions or help you find the right product!
Bernadette
Easy to navigate their website and found the product I needed right away. It was here within four or five days. The company also sent a card along with the product I ordered which had a phone number on it to call if I needed any further assistance with any aspect of caring for my elderly mother. That alone, made me feel like the company understands how hard being a caregiver is at times and gave me a sort of lifeline letting me know I wasn't completely alone in this. I guess what I'm trying to say is that, this company seems still have a deep level of humanity as apart off it's business model. Something, sadly, very rare anymore in today's society.
Response from CarewellApr 8, 2024
Thank you so much for your kind words! As family caregivers ourselves, we understand how overwhelming and time-consuming it can be to care for a loved one. Whether you need help placing an order, finding a product, or just have questions, please don't hesitate to call our Care Team at (800) 696-CARE. We're available 24/7 and we're always happy to help!
Rich
Great price on a product I had trouble getting from local pharmacy. Customer service was also great.
Response from CarewellApr 8, 2024
We're so glad that we were able to help you get the product you need at a great price! We work hard to make sure our prices are as competitive as possible and that your order arrives quickly. Thanks for choosing Carewell to be your trusted provider!
