CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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janet P.
Carewell has done an Excellent job of getting our supplies to us quickly and accurately . Excellent place to get your needs taken care of for yourself and family .
Response from CarewellApr 25, 2024
Thank you for your kind review! We're so glad that you're happy with your recent shopping experience. Thanks for choosing Carewell as your trusted provider for your and your family's needs!
Shelley O.
Easy to place order and follow progress until delivery. Ver professional!!
Response from CarewellApr 25, 2024
Thanks for the kind review! We work hard to make shopping with us as easy as possible, from placing your order to tracking the delivery, and we're glad to hear that you're happy with our service! In the rare case that you ever need help with a delivery please don't hesitate to call us at (800) 696-CARE. We'll always do whatever it takes to make it right!
Sha-RonDaughtery
I am so pleased with the way Carewell care about their customers. I am so grateful to be a customer of Carewell. My packages always come within the window I am given. The representative today was so sweet, she got everything right. By the way her name is Ravneet, she deserves a pay increase, make it a nice raise. Thank you. Your company always have what I need.
Response from CarewellApr 25, 2024
Thank you for the kind words! We're glad you're happy with our service and that our Care Team left such a great impression. Please don't hesitate to call us again at (800) 696-CARE. We're available 24/7 and always happy to help!
Jeff
Low prices, fast shipping, and top notch representatives make this my first choice for all my medical supply needs.
Response from CarewellApr 25, 2024
We're glad to hear that you're happy with our service! We work hard to make sure that our products are priced as competitively as possible and that they arrive quickly, but in the rare case that you have an issue with an order please don't hesitate to call us at (800) 696-CARE. We'll always do whatever it takes to make it right!
TF
Ordered diapers on Sunday with a Delivery Date Monday/Tuesday. Needed to call twice b/c they haven't updated any shipping information by noon Tuesday. Delivery is now scheduled for Friday. Will cancel my Autoship-Subscription as this is shop is not reliable.
Response from CarewellApr 25, 2024
Thank you for reaching out and sharing your recent experience. We sincerely apologize for the missed delivery window and the inconvenience it caused you. We understand your frustration with not receiving timely updates and the delay in receiving your order. We take punctuality seriously and strive to ensure our deliveries arrive within the promised timeframe. We'd like to investigate further what caused the delay in your order and ensure it doesn't happen again. Could you please share your order number with us through an email at [email protected]? We will do all we can to make this right for you. We value your business and your honest feedback as it helps us identify areas for improvement. Please don't hesitate to reach out to us if you have any further questions or concerns. We're always happy to help!
Vel B.
We were satisfied on our first call for the service provided by Camila regarding our inquiries and made our order on products we needed easy. Camila’s efficiency was awesome
Response from CarewellApr 25, 2024
Thanks for your kind review! We're glad our Care Team was able to answer your questions and help you order the right products for your needs. Please don't hesitate to call us again at (800) 696-CARE for product questions, help placing an order, or anything else. We're here to help!
Annette H.
Carewell is a wonderful family business that offers products that are essential in the care of people with special skin and nutritional needs. They also provide information about various diagnoses which is very helpful. As a retired R.N. and consumer of their products and delivery services I highly recommend Carewell!
Response from CarewellApr 25, 2024
Thank you so much for your kind words! We work hard to stock the best products we can find, with the goal of being a one-stop shop for all of your caregiving needs. We're so glad to hear that you've found our store, products, and delivery to be helpful. Thanks for choosing Carewell to be your trusted provider!
Thomas L.
You have top notch people who man your phones.
Response from CarewellApr 25, 2024
Thank you so much for your kind words! We're glad that our Care Team left such a great impression. Please don't hesitate to call us again at (800) 696-CARE for all your product questions or even help placing an order!
