CarewellReviews of carewell.com

Great service timely and correct deliveries

When I called Carewell to change the date if my autoship order I spoke to a real person who did not just put me in hold endlessly. She listened to my request that I needed my items sooner and I was able to get my order in several days. Would certainly recommend them.

You had what I was looking for at a good price and fast shipping.

THEIR PRODUCTS ARE GOOD WELL MADE AND .COMFORTABLE IS IS FAST AND EASY.09. THE DELIVERY

My husband has been receiving supplies from carewell.com for the past year. They have extensive merchandise. Carewell goes out of their way to satisfy and assist their customers.

Sadly I had to have my lovely cat put down recently. It was a very sad time and a difficult decision to make. She was 18 and was abandoned at birth, along with her siblings, when her mum was killed by a car. In view of this start in life I was determined she should be loved and cared for all her life. She was such a loving cat and a constant companion. I will miss her dreadfully. Carewell Vets were marvellous, as always. This practice is excellent, and everything done with compassion and great sensitivity. I cannot praise them highly enough for all the care they have shown my cats .Thank you . M.Fudge

They canceled my autoship formula order and never informed me. They also always delivered 2-3 days after the expected delivery window. Unreliable and unprofessional.

I stumbled across Carewell googling an item I was looking to purchase. I was kind of nervous because I had never heard of Carewell and I saw they were located on the East Coast and since I am on the West Coast, my hopes of receiving my item soon weren’t very high. Carewell left me pleasantly surprised. The shipping was very fast. The communication throughout the order process just further proved to me that they really do value their customers. They are very professional, the communication was informative and thorough. And I love the item that I received. Zero problems and an intuitive website to order from, great selection and awesome customer service. What more can I ask for besides keep up the good work and don’t change. They’ve earned a new lifelong customer.