Dawn
Several years of dealing with Carewell. GREAT!
Several years of dealing with Carewell. The service has always been wonderful! Reliable, accurate , timely! Recently I ordered a new, different product. When it arrived I found that it wasn't what I thought it was or needed. It was NOT the fault of Carewell! I made a casual comment in a review on their follow-up.Unexpectedly, I received a call from the company wanting to make it right. The rep on the phone was very helpful, knowledgable and professional. While on the phone he arranged for a refund and emailed the information needed to complete the refund and instructions re: returning the products not wanted. Great, professional and honest response to my problem!
Response from CarewellMar 11, 2025
Thank you so much for your wonderful review! We're thrilled to hear you've consistently found our service reliable, accurate, and timely. We especially appreciate you sharing your recent experience with the product return. We're proud that our team was able to quickly and professionally address your concerns, arrange a refund, and provide clear instructions. We're committed to ensuring our customers are completely satisfied, even when unexpected issues arise. Your feedback is invaluable to us!



