CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
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Most recent review: September 2026.
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I highly recommend Care Patrol for assistance in placing a loved one. My father has dementia and needed 24 hr.care. I live in Florida and Dad in Pennsylvania before I even arrived in Pa. Mary Ann was already sending me choices to tour when I got there. Mary Ann was so kind and caring I couldn’t have accomplished half of what she did in that amount of time. She is very compassionate about her job and we ended up finding a great place for my Dad!! Thank You Mary Ann Care Patrol is Awesome!!
SS
Suni S.
Denise and Petra were excellent in…
Denise and Petra were excellent in providing the help and support throughout the process of finding a suitable and affordable facility for my brother in law. Because of his special requirements, it was a difficult process. Their kindness and empathy made it a lot easier. They bring superb knowledge of the industry and were exceptionally responsive.
RU
Ruth
It is with much gratitude that I write…
It is with much gratitude that I write this review for Anthony Black of Care Patrol.
From my first point of contact, Anthony Black, was professional, informative, caring and compassionate. I was in unfamiliar territory trying to figure out next steps for the best care for my mother who recently had a severe stroke and would need 24/7 supervision.
Finding the perfect place that could meet my mom's needs and the family's needs was his top priority. He wanted to know, not only her medical concerns and limitations, but also about her as a person... her career before retirement, hobbies, likes, dislikes... He provided an invaluable service at an overwhelming, unexpected time of crisis. I am incredibly grateful.
We toured many places because I wanted to be absolutely sure to choose the best option for mom. Turns out, we chose the first location he took me to and it was truly the best for her needs.
Knowing that we were also considering moving my mother from her home state to my home state, so she would be closer to our family, he connected me with the Care Patrol representative in my area so I could start research there. That representative, Brad Roland, was also professional, informative, caring and compassionate. He provided additional resources and contact information for out of state relocation to my area.
I highly recommend Anthony and Brad. Honestly, I don't know what I would have done without their help. Thank you so much.
GG
Gwendolyn Gannon, RN-BC, C.
CarePatrol in Sarasota
Wendy and Cyndi with CarePatrol have been absolutely fantastic. They helped us maneuver through a time sensitive and emergent situation with the speed and the knowledge to get the job done! I’m a registered nurse case manager myself and I couldn’t have done it better. They are absolutely wonderful and I recommend them to handle any situation someone we have with their elderly family members from questions to crisis.
JI
Jim
Shawn - knowledge in all areas
Shawn was knowledge in all areas of care, facilities, costs. each facility knew him and thought highly of him. he listed to families needs, ability to pay, and found location 3 location near that would be acceptable. also discussed the future needs and how to address. I already had some items taken care of so this let me know I was on the right path.
DA
Danny
Helping my sister, Mary Ann
Excellent help from Wendy Rickenbach, Kelli Nold, and Scott Nold!
Could not have done this without them.
My sister, Mary Ann, is safely in Assisted Living at Harbor Chase!
EU
Eugene
Mary Ann Pickell did outstanding job…
Mary Ann Pickell did outstanding job helping me with finding and selecting a Memory Care Community for my beloved wife.
Without her knowledgeable assistance in suggesting Memory Care Communities and setting up appointments for me to visit them on an extremely tight timeline I could not have done it without her
DR
Drew
Needed assisted living suddenly
A few weeks ago my dad's health situation changed suddenly. He has Alzheimer's and dementia, and literally overnight we needed to find a long-term assisted living facility for him. One of the nurses at the hospital gave my mom a list of resources, and we ended up talking with a representative at CarePatrol here in Denver. She was fantastic! This is an incredibly valuable service. Her compassion, knowledge, and expertise made it so much easier (and so much less stressful!!) to find a suitable facility for my dad on very short notice. Once she understood the specifics of the situation, she started looking for facilities that could accommodate my dad's needs. She is very familiar with the facilities in the Denver metro area and quickly narrowed it down to two. She initiated communication with each facility to see if they had immediate availability. They were both a reasonable distance from my mom so she could get over there easily. She took care of all these initial steps in one phone call with us. She even went with us when we toured the facility to make sure all our questions were answered. We chose the one closest to my mom, and my dad is getting settled in nicely. The facility is a great fit for him, it's clean and orderly, and the staff are excellent! It seems to be just what he needs, and we're very happy they were able to take him in so quickly. Having our representative's great skill helping us navigate this process was invaluable to us in such a stressful situation. If you find yourself needing a long-term living solution for a loved one, my mom and I feel you can't go wrong with CarePatrol, and we are most grateful for their help. Thank you CarePatrol!! You saved the day.