CareLinx Reviews | Read Customer Reviews of carelinx.com

CareLinx Reviews | Read Customer Reviews of carelinx.com

CareLinx reviews

1,419 approved reviews, newest moderated first

Lisa T.
Mar 5, 2024
The app is somewhat difficult to…navigate and provide more detailed information about me
The app is somewhat difficult to navigate. For example, I put in for jobs within 10miles and ones further from me continued to pull up. Also wish referrals would indicate if client is funded through Kaiser. Admittedly, my computer skills are limited. Right now, I'm supposed to be doing some initial trainings however, not seeing them anywhere on the portal. Lastly, I am not vaccinated. There is no where to indicate that from my end via the app
Response from CareLinxApr 2, 2024
Hello Lisa, Thank you for providing your feedback in this review. We appreciate the opportunity to assist and clarify any confusion surrounding the app and training courses. We have a dedicated team of Recruitment Specialists who will be happy to assist with direction on your next steps and troubleshooting tips for locating jobs that fit your preferences. Please call us at: (650) 419-3920 We also have a team of Caregiver Support Specialists who you can outreach with any questions, comments or concerns along the way: 855-231-4728
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Amparo L.
Mar 4, 2024
It’s my first time doing this and using…
It’s my first time doing this and using this method it’s easy and it’s fun I like it a lot. The pay is nice you get paid in a couple of days so that is awesome. I really do recommend it.
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Elisabeth P.
Mar 4, 2024
Great person found!
Great person found!
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Patrica H.
Mar 3, 2024
Great service
Great service
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Kathy
Mar 3, 2024
Very hard to communicate with this…
Very hard to communicate with this company. You start with one person and are then handed off to another. I think they all work remotely and put you on hold for a person who is out sick. After leaving msgs the person I needed would call me back when I was not available, but never left a msg that answered my question. Their msg basically said to call them back. And around and around we went.
Response from CareLinxMar 4, 2024
Hello Kathy, Thank you for taking time to provide your valuable feedback in this review. We are sorry to hear that communication has been difficult at times when your dedicated Care Advisor is unavailable at the moment or out of the office during your attempts to connect. For this reason, we have a team of support specialists who work to prevent gaps in communication by assisting on behalf of the Advisor when you call our mainline # 1-800-494-3106. If you are leaving a message for a return call, you can provide your preferred window of time for a call back and our team will work to outreach you during that timeframe. In regards to vague voicemails, we will be sure to provide this coaching opportunity to our teams as a reminder to always leave a detailed voicemail to aid in the quick resolution of any questions, comments or concerns. Thank you for bringing this to our attention, we look forward to continuing to support you throughout the year.
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Loretta Lori S.
Mar 2, 2024
Great company
Great company to work with. Quick to answer questions and fast pay
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Elizabeth B.
Mar 2, 2024
Easy Approval, Cumbersome App
It was relatively easy to get connected. The approval process went smoothly. It's the app that causes the most frustration.
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Denise R.
Mar 1, 2024
Care Advisor is key to the process
The Care Advisor stayed in contact with me throughout the process, she was positive and resilient. The Advisor was professional and stayed focused when there were obstacles.
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