Emilly O.
Non payment and calls unanswered for…
Non payment and calls unanswered for 2weeks even after leaving voice-mails
Response from CareLinxApr 2, 2024
Hello Emilly, We appreciate the opportunity to address your feedback in this review. Upon review of your account, we do see that there are no pending invoices for approval. There is currently one shift in 2024 that you've worked with your client back in February which was paid within the 24-72 business hour timeframe previously communicated in your onboarding training. The invoices in our system are auto approved after being submitted by the caregiver. The internal approval timeline above does not include the time that your individual bank may take to process the funds prior to deposit. Typically after invoice submission, you can expect the deposited funds between 7-10 business days. If you have any further questions, comments or concerns regarding payment, please call our Payment Operations team at: 888-680 4107 Questions regarding your account, job listings etc. can be directed to our Caregiver Support team at: 8552314728