Gary L. A.
Everything was good
Everything was good except I could not log in to make payments.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,419 approved reviews, newest moderated first
Gary L. A.
Everything was good except I could not log in to make payments.
Brenda H.
I use the clock-in and time sheet part to the app. It makes reviewing my pay very easy and timely.
Dawn in C.
Love the concept. * It's a great way to find a background-checked caregiver & to pay for services accurately. * Very much like the timesheet location information. * The fees are reasonable. We've been fortunate to find a good caregiver using CareLInx. However, the website design has some glitches. * when creating or editing a post, the line breaks are lost & everything runs together in one paragraph. * related to activating & de-activating posts - the process isn't clear. I had one post that I showed inactive but was showing active to the care advisor. * the interview feature is clunky. it isn't clear to the caregiver that they have to confirm in the app in order to start the interview. you can only have one caregiver and one care seeker on the phone. sometimes there are multiple family members involved who will make the decision about whether to proceed; it is not convenient to all be in one location & crowd around one laptop or phone. * I have attempted to browser for a caregiver & there aren't adequate filters (name, etc). * After hiring a caregiver, the employer no longer has direct access to the profile. It seems that your QA department should involve real people who have no experience with the system.
Pat C.
Michelle is very good.
Patricia H.
They are always there when I need to ask questions. Very prompt. My care giver is just unbelievable great.
Chip S.
Carelinx was the 4th company we tried in looking for capable and reliable homecare. We found a great Mother/daughter team that completely satisfied our needs.
Melissa
Excellent communication,kind and reliable and pleasure to speak with on logistics.
Angie
The best I ever did is apply for this company