Susan S.
I was always happy with the guidance…
I was always happy with the guidance from this company
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,419 approved reviews, newest moderated first
Susan S.
I was always happy with the guidance from this company
Nancy M.
Each time l go to my care plan l mark what l am suppose to do, sometimes l can mark what l have done and other times l can’t. I need to know a better way to show that l have completed the task for the client.
Donald.
I am pleased with the support the team provides me . As a company I choose to work with them. Professional and always looking out for the best interest of the clients.
Cindy T.
The staff is very helpful and makes it easy to find clients and do paperwork. I could not be happier with this company and so glad I am a member of the team!!
Agnes D.
Carelinx team are doing great job I was employee through carelinx the employee is an awesome unique couple I could ever work with the problem is just temporary but I appreciate work of each one of you . I hope I will have another client Thank you all team carelinx
Customer
Carelinx is great in many ways, but there are some things that would make it even better. First, a place on the caregiver online profiles to show letters of recommendation. Second, a way to have both a 24 hour AND hourly rate option on timesheets for caregivers providing both kinds of shifts for a client during the same time period. At present there is no way to do this. Lastly, unless a client signs up for Homework Solutions (which is a free, wonderful option for both clients and caregivers) in order that payroll deductions can be shared by both, the caregiver ends up having to claim the work hours/income as "self-employment" which by IRS rules it really is not. This then makes the caregiver responsible for both sides of the payroll tax which is a big bite. Caregivers are responsible for reporting ALL their income every year unless that income is under the Federal reporting income limit. Carelinx's guidelines in this regard can put caregivers in a difficult position. Accommodation for respite and other program clients would be helpful so that all caregivers and clients can benefit from Homework Solutions services.
Response from CareLinxNov 19, 2021
Thank you very much for taking the time to write to us. Your feedback is incredibly valuable to us and we are always looking to improve!
Annette P.
I dont like tgat I dont recieve my pay til Monday or sometimes Tuesday I want to be paid by Friday like everyone else in the real world... its a bit much for me as I have things that need to be paid by Friday.... not feeling carelinks at all ... but I won't quit
Response from CareLinxNov 19, 2021
Hi Annette, thank you for taking the time to write to us. Once an invoice is submitted, it will take 2-4 business days for the transaction to complete and deposit into your bank account. We recommend following the best submission schedule to fit your needs and desired pay date. We are happy to support you, if you have any additional questions please reach out to our customer support team at [email protected].
Sherry E.
Always on top of their game, friendly and professional.