Cathy L.
Carelinx offers great services but could update policies and practices
Incapable to answer questions about job/client other than reading a memorized script generically Slow in getting a potential new client that has been referred Not thorough Same redundant care plan questions that are required to ask/answer at each visit. : example: have you had your annual check up? Why is this necessary, once a year should be enough. I think once typical questions have been answered, no need unless a change has occurred, Multiple of the same questions, very time consuming and irritating client. Clients ask me all the time, “ how many hours do I have left?” It would be most helpful if remaining hours or number of used hours were visible On the page in which we clock in just one for the suggestion box 😄 Now the positive: Thank you for providing continuing education classes free Badges: im clueless about badges, ive asked after receiving a notice I do not have and it would be conducive to attain them.. yet to receive an answer on how, .. Account advisors, thankful they are there. Thomas is thorough, returns calls asap and is available 👍 Many others need to step up their game. As a higher level professional private caregiver and participate with UHC Pilot Program, its been a productive thank you, but it seems since I have been invited to join their team, that is all I get, 2 hour jobs, when I am available to do overnights, and 4+ hour jobs. Why is that? Thank you Carelinx for the services you offer us. Its truly a blessing 💕