Brenda
Care.com is great all my jobs being so…
Care.com is great all my jobs being so excellent through them, customer service is wonderful
Response from Care.comMay 8, 2026
This is wonderful to see! Thank you for sharing the love!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Brenda
Care.com is great all my jobs being so excellent through them, customer service is wonderful
Response from Care.comMay 8, 2026
This is wonderful to see! Thank you for sharing the love!
Briana S.
I was under the impression that the background check and care.com in general would not allow someone with a criminal record and charges of elder abuse sign up as a care giver. I had a lady come to my house and work as babysitter that I later found out has a lengthy criminal record. Yes, she was convicted of elder abuse and I was going to use her as a nanny for my 4 month old baby. Luckily I got a bad feeling a few meetings in and stopped using her. Care.com is NOT to be trusted. You must do your own background check & always trust your mom gut.
Response from Care.comMay 8, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-026926 when you contact us. Thank you!
Diana K.
It was very easy to use Care.com. There was many providers to choose from.
Response from Care.comMay 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Alexis G.
Care.com put me in touch with qualified applicants in the area and was easy to use. I liked that I could read reviews for the providers. I would recommend!
Response from Care.comMay 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Yvonne M.
This site has been a big help for getting me clients and I plan to continue using their services. Thank you Care.com
Response from Care.comMay 7, 2026
We're thrilled to hear that you have been successful in using our service. Thank you for sharing!
David H.
Setting up the account was a breeze. Afterward the interests began to come in and we have communicated with some, hopefully we found long term assistance for our request. We will continue to see what other offerings are avilable through Care.
Response from Care.comMay 7, 2026
Thank you for the five stars! We're glad to hear that you are enjoying your experience so far!
Maureen
I got at 10 contacts for the housekeeping job but only 3 were conducive for the position. I was surprised how many people applied who lived 1.5 hours from me! This was my first time using Care.com but everything went well and I hired the first person who applied. I didn't like that large company where applying. I felt at ease with the system and was happy with the results.
Response from Care.comMay 7, 2026
Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-026920 when you email.
Barb
Ease of communicating with candidates. Secure video call set-up for first face to face interview.
Response from Care.comMay 6, 2026
We are so happy that you are enjoying your experience with our service! Thank you for sharing!