Care.comReviews of care.com

Hi, There are a lot of websites such as the care.com. There has to be a reason I need to come back to care and I do feel that the pricing for everything is overly. Lets say the monthly is for sure pricey also things like background checks etc. Thanks.

I was very dissatisfied with my esperience on Care.com for the following reasons. 1. Their Background checks are a joke. I once hired someone on Care that had gone through a Background check. As it turned out this person was homeless, living out of her car. She was rude and abused my Blind and Deaf Senior Boxer. She also would "Snoop" throught my private things. 2. I once hired a woman on Care who said she "Loved Dogs" only to witness her yelling and being abusive to Rosie. She would not pet her or engage with her in anyway. Since my dog Rosie was blind and deaf, she yearned for physical contact due to her lack of sight and hearing to reassure her. She was 13 years old and all she wanted was a little affection. 3. The last person I hired said she loved dogs as well and told me of a sad story her husband asked her for a divorce. I was told by my assistant at the time that when I was out of town and she was here alone, she would flirt constantly with my husband and wore clothes competely inappropriate for her job here. She also asked my husband to call her by a different name. Luckily my husband is a very busy person and did not know what she was doing...or just didn't care... 4. I had a friend who was on the site dog sitting and she constantly got inappropriate clients calling her for things unrelated to pet sitting. She finally pulled herself off the site. Care.com is really the worse site I have seen. They do not screen the pet sitters or clients which could end up a very dangerous situation. I will never use them again.

Previously, I was a parent looking for caregivers. I recently decided I wanted to explore the option of becoming a caregiver myself. My account was set up to only allow me to view potential caregivers. I tried several times to discuss this issue with customer service. Not one person was able to help me change my account. In fact, no one ever even responded to my emails. They canceled my account and never contacted me. I was extremely disappointed with my experience. The website needs to be updated so customers can change their preferences. The customer service reps need to be trained on how to give customer service!

Title says it all.

Good experience with both the site itself - their cooperation with administrative issues and also the way they present their providers.

Solid background verification's of care givers. All that I contacted were highly qualified with great references

Potential caregivers don't respond. This is a huge, huge issue.

Charging extra for background checks is unacceptable.