Care.comReviews of care.com

Hjælp! Jeg har fundet en barnepige hos Care.com, hvilket gik nemt og smertefrit. Jeg ville derfor stoppe mit abonnement i god tid inden betalingsfristen for en ny periode efter den første måneds pris. Men jeg finder ingen steder, hvor man kan stoppe ens abonnement. Jeg har skrevet til deres kundeservice flere gange, får hver gang en kvittering, men ingen respons eller reaktion fra deres side, og værst af alt; min konto er fortsat åben. Nogen, der kan hjælpe? Aller helst care.coms kundeservice med at stoppe mit abonnement med øjeblikkelig virkning!

Hi I need a carer for my daughter, and came across this company. I spent time inputting my details, and the final page asked me to pay before I could register to receive replies. Obviously I have no problem with companies charging for their services, but the underhand way they take all your details, then say they will charge, is not a professional way of working. Any company confident of their business should be upfront about costs - not sure if it's illegal?

They have THE MOST rude, uneducated, incompetent, and absolutely terrible customer service I have ever encountered.

Er rigtig træt af at man som alm medlem ikke har mulighed for at finde en babysitter og at siden er åbenbart kun er interesseret i at tjene penge uden at hjælpe med formidling osv... skal man da virkelig betale så mange penge bare fordi man søger en barnepige osv? Jeg afmelder mig bare igen. Utilfreds bruger

In June 2014, it was clear that I would need to take care of my aging mother who had just lost her vision to glaucoma and was healing/rehabbing a broken femur. The first six months were very difficult without much sleep and without caregiver support. I was googling every term I could think of to find help and I had no luck because 'respite care' was not in my vocabulary. My mother began seeing a therapist and she knew all about Care.com and my world and my mother's world changed for the better. I had a variety of pre-screened candidates for respite care and the process of finding one for my mom and a few back up selections began. In short, I found a perfect companion for my mom through the secure email communication and then through interviews in our home. She took care of my mom every Saturday for 12 hours while my husband & I got out to see our grandchildren and family. I never worried, my mother loved the new company, she had wonderful stories to tell, they had conversations, watched movies, read newspapers, worked crosswords...this woman was a gem. Did I get lucky? No doubt. But I am quite sure that the same good fortune awaits any caregiver looking for support. In my opinion, Care.com is about safety & caring which is why they succeed.

I joined care.com but did not want to pay for the premium account as there was no guarantee I would get any pet sitting work. Then someone who had an advertisement for a cat sitter expressed their like of my profile but I needed to pay for premium to contact them....I bought the £19 for 25 points deal, I wrote this person who had expressed interest and used all my points applying to pet sitting jobs...they all got back to me to decline my offer except one who apparently is no longer a care.com member and the one who expressed interest did not even reply to me...well done uncaring.com I am unemployed and now another £19 out of pocket, I feel totally ripped off and would appreciate care.com to take me off their website and stop contacting me with your BS FAKE jobs.

I cancel my subscription more than a month and a half ago and you guys still charge me for the second month I need to get this fix as soon as possible or you guys will charge me again.

I'm very unhappy with my care.com experience so far. 2 months in I have yet to find a housekeeper. I have posted two jobs and had over 20 applicants but no one has shown up so far even for a test run. I imagine it's a supply demand thing but still after paying 80, I expect at least someone to show up for a job 60 days in!!