Bo 6.
Virker ikke troværdigt
Søgte på babysittere i mit område (Danmark). Siden viser et "udvalg" på 3 i mit område. De har allesammen amerikanske navne. Det virker ikke troværdigt

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Bo 6.
Søgte på babysittere i mit område (Danmark). Siden viser et "udvalg" på 3 i mit område. De har allesammen amerikanske navne. Det virker ikke troværdigt
Allison
Dreadful site with more dreadful people looking for carers. I'm sure half of the people that post on there have no intention whatsoever to employ anyone. Best to register to yourself with a GENUINE and RESPECTED job site rather than with these bunch of muppets. Seriously. ..has anyone ever found employment through them? They need reporting to be honest. I have just had a reply from a John S. My skills were exactly what he was SUPPOSED to be looking for. ...awww he wasn't interested. Well I sent a very nice reply back!!! Put it this way, if I could get paid for swearing I'd be one happy lady.
Response from Care.comJan 30, 2017
We are sorry to hear that you did not enjoy your experience with us, Allison. We appreciate your feedback and we wish you all the best!
Paula H.
The website asks you to click on one months membership but then automatically 'upgrades' you so you are roped into a monthly renewal membership where money is taken out of your bank account every month unless you write to them to ask them to stop. How many of us elderly folk with forgetful natures, are having money taken from our accounts without being fully aware? If you do discover that your money is being taken each month from despite clicking on their 'one month' option, they remind you that they have a strict no refunds policy. To me if feels like they prey on vulnerable old minds that are prone to having senior 'moments', Alzheimer, beginnings of dementia etc. Shameful!
Response from Care.comJan 30, 2017
I apologize if you had a negative experience with us, Paula. Our auto-renewal feature offers our members an easy way to continue to enjoy our services without interruption. We openly disclose this feature before a member subscribes and grant the ability for members to cancel their subscription. We do have refund guidelines in place, please email us at [email protected] to see if you qualify for a refund. We wish you all the best!
Liz
I tried care.com for what I thought was 1 month. After having no success searching for basic childcare, I cancelled my account. They deny me doing this and I have recently discovered they have charged me ever since. I have pointed out that I havent logged in and that I tried to cancle, however they have denied me any refund. Interestingly, I logged in to my still paid for account and see that in the total of 2 years I have had 3 replies! Not a helpful a site, and they cheat you out of ongoing subscriptions. AVOID!! I used gumtree at the same time and had much better success.
Elyssa Ferrara D.
We have used Care.com twice to find nannys for our two boys! The idea of a stranger caring for your most precious babies is beyond hard. Care.com made the process so easy both times 3.5 years apart. We found our perfect match both times and couldn't be happier with the process and the outcome of total peace of mind. Thank you!
Response from Care.comJan 30, 2017
Thanks for your feedback, Elyssa! We're glad to hear you've found the perfect caregiver for your boys, we appreciate you taking time to share your experience on the site. Best of luck to you!
KH
Jeg vil gerne slette min profil hos care.com. Jeg kan ikke finde knappen, så jeg tjekker FAQ. Da jeg følger instruktionerne, opdager jeg at selve rubrikken, hvor man burde kunne slette profilen, er væk. Jeg henvender mig til care.com - og intet svar. Jeg henvender mig mange gange - både pr mail og via deres kontaktformular. I går søndag får jeg endelig et svar: Hej Kitty Vi beklager, at du ønsker at opsige dit medlemskab på Care.com. Vi vil sætte pris på. hvis du vil bruge vores service igen i fremtiden, når du har behov for at finde den rette hjælper eller mangler et job. Din konto vil blive slettet, når dit premium-medlemskab er udløbet, og du vil ikke modtage yderligere e-mails fra Care.com. Vi takker for dit medlemskab! Hvis der er noget, vi kan gøre for dig, så kontakt os endelig. Med venlig hilsen Dit Care.com Danmark team Problemet er bare at jeg er ligeglad med medlemsskabet - jeg vil IKKE have en profil hos dem længere. Jeg kan ikke selv slette profilen. Jeg får ikke svar fra dem. Jeg går til Datatilsynet - så vidt jeg ved, skal man selv kunne slette sin profil. Og den mulighed foreligger ikke.
Kathryn L.
My family has used care.com several times, as we are a military family, and we move often and therefore have to find caregivers in a new place, without a network of friends or family to refer us to trustworthy individuals. We have always been able to find a caregiver that met our needs and with whom we could develop a pleasant relationship. In addition, when I once forgot to cancel my membership after we had found a sitter we liked, care.com graciously refunded us the fee for that month after I explained my mistake. We have had an excellent experience with them, and would recommend the service to anyone.
Response from Care.comDec 9, 2016
Thank you for taking the time to let us know about your experience with us, Kathryn! We're always happy to hear great feedback from our members!
Alexis
I was really upset when care.com charged me for a premium account when I only signed up for an auto background check. I got refunded half which was better then nothing. Not that I'm happy with not getting a full refund by my customer care representative could not be more helpful. Amy was very patient and understanding. She was quick to respond and I commend them for that
Response from Care.comDec 9, 2016
Thanks for reaching out, Alexis and we're so sorry we weren't able to give full refund! We're glad to hear Amy was helpful, we appreciate your feedback. :)