Care.comReviews of care.com

Intention was to Register for one month . Wasn’t made clear at time of signing up that I was signing up to a monthly subscription of 49.00. Didn’t realise and have been charged for subsequent months and I didn’t realise . Poor customer service , failed to provide management details in order for me to escalate this . After several emails, they have now refunded 1 month but I am still out of pocket for nearly 300.00.

So bad. I register for one month and I picked the one payment option. And I still got charged the next month. I closed my account, and cancel my subscription, and the next month I GOT CHARGED AGAIN. So, I got charged for 3 months, and no service provided. There is no phone number or email listed on the website to contact them. I think because they know the amount of complain that they're going to get.

Kcom nothing but a money making machine they dont care about the people of hull they believe they can do as they like to people of hull just because there are monopolis us and keep that they have taken our right of choice there services is rubbish charge what they like and rob us out of as much as they can when my partner move in with me she was under contract but yet I was paying a lot more then her and they wouldn't drop her contract over a poxy £75 and why do I need a land line upon I never use and pay for just for the internet well enough is enough I'm but getting our and going to go to.the only other option hull has whisper broadband pluss there putting up.there old package deals only so you move to there light stream and pay a little more but it isn't any better then there land line internet I couldn't tell any difference and it has an habit crashing around 10/11 pm so I wouldn't bother if your thinking about it kcom only got 1 star because I'm unable to give -5

I applied for membership to find care for my mother. I kept getting an error message. I wrote customer service and received a reply stating that I had applied previously, was denied because I failed the background check, was sent a letter telling me I had 90 days to appeal, did not appeal and there is no way to open an account now. I explained that they must be confusing me with someone else because I never applied for an account previously and have no criminal record whatsoever. Each time I wrote them I got a response saying they could not help me and I must contact their background check vendor directly. I asked them for proof of a background check, explaining that I am 100% certain none was ever completed. They refused to help, again stating that I must contact their background check vendor. I contacted the vendor and they could not assist me because they stated that no background check was ever performed on me, which is what I know to be fact. I am stuck in a loop. Care.com absolutely refuses to assist me and their background check vendor is naturally unable to assist me since no background check was ever performed.

RUN!! Be very, very careful using this company. They are virtually impossible to contact other than here on facebook. The "care team" answers your help tickets with templated responses for help from a no-reply email address. I requested to cancel my subscription; was told that it would be; 5 months later I discover it was not; I ask for more help last week and I get a reply that I can not reply to. Since they are so shifty I am going to bombard all their social media and review platforms with the truth and write off my losses. If they do not cancel it this time I will be forced to resort to a credit card dispute. RUN!!!!!

So far Me and my wife have had a bad experience. To me it's an inconvience when you hire someone and they agree to fill position . Then they back out by not responding to your messages or text phone calls etc. When you give them the starting schedule. School is on its way and we have someone that we hired back out on us. It's an inconvience. We could have been interviewing others if we knew this was gonna happen. Those so called sitters that have an account with sitters.com should be penalized for matters like this. It's an inconvience!

I put an ad on here looking for work . Plenty of adverts but find some of them strange . One asking for verification of my DBS but wouldn't meet me first . Linked me to an unknown website for me to pay a refundable check . I find this website very weird . A tick box shows days people want you to work . Some 7 days ? Some all day but only 4 hours ? If employers are paying to use this site then I would love to know how anyone actually gets to arrange to meet up .

I'm giving this site 1 star due to the fact I have tried to create an account on many occasions. Once I get to end, everytime, I get"there was an error or something went wrong" message, so unable to create account, pls fix as I'm def looking and would like to apply to positions on site. Sincerely, Crystal