Care.comReviews of care.com

Care.com is not useful at all. Nobody contacted you after you listed your request cuz they have to pay for contacting you. Ridiculously awful website cuz they will keep charging your card on file. You better use a prepaid card for this purpose. Fortunately, I used this type of card. Now, they keep sending me email to remind me for updating card information (hahaha) cuz they couldn’t charge me. I posted identical job by using the thumbtack and I at least got some feedback although I didn’t find a teacher for my kids. Anyway, don’t pay for this website as you can get a better service than care.com from other free apps, such as thumbtack.

This company has been charging me for years !!! They recently sent me an email asking me to renew ??? Renew what?? I had to check the account and they have been charging me $39 since 2017!!! They said they will only refund me this month since I haven’t used their services!! I haven’t used their services in years !!!

Care.com does not require normal vaccines as a condition for their clients or care givers. Very dangerous. Right now especially.

I created a profile again after COVID hit to find a family to care for since I could not find a teaching position for the new school year. I have an undergraduate degree and certification to teach. A random mom messages me to ask my rate and I told her. She then proceed to write terrible things about how much I was charging saying that I was scamming families. If she read my profile she would have known my rate. $30 per hour. I was looking for a part time job. I immediately reported her messages to care.com and let the mom know I reported her. She gave me a one star review on my page. No explanation just one star. (Anyone can give you a review on your profile page even if you’ve never communicated with them.) Two days later after reporting her, care.com terminated my account. When I called them care.com said they could not tell me why I was terminated. They did say I could never use the site again. Ever. Care.com does not have a legitimate customer service department. They terminate because it’s easy. Even the woman on the phone said they don’t actually have a “safety department” to handle abuse or harassment claims. Please be extremely wary of care.com!

Used to just love this website. Not all parents care if you have a background check. I do understand "why" but some of us just don't have the money, esp. due to losing our jobs due to COVID. If it was a one time fee I would consider it for sure.

I have been a cleared provider with Care.com for many years with minimal feedback on the many applications I responded to. My account lay dormant for a couple of years as I was engaged in a childcare job for a private school and really didn't need the services of this somewhat shady on-line childcare services. When I recently updated my profile, I was suddenly diluged with all kinds of newly enacted "fees" to maintain my "basic" account. I could upgrade to "Premier" status and forego the recently created yearly "CareCheck" fee of $14.99! This site excessively charges both the provider and families these fees on a fast and furious basis. I'm convinced this latest concocted fee is for the purpose of helping Care.com defray the substantial costs of their recent TV advertising campaign. After reading all the unsatisfactory reviews of this company, I decided to terminate my association. I do not wish to be associated with this fee-gouging company! May I suggest you do business with Sittercity.com. Have been with them for many years and they do not engage in unethical practices of this kind. If you are a provider with Care.com, call 1 877 227-3115 to close out your account. Care.com blocks your account and will not allow you to get into your account to cancel until you pay and agree to the yearly $14.99 fee! Total scam!

One of the worst search website for caregivers. Not only you need to pay money to be able to text people but also majority of profiles on this website haven’t been updated in so long, people are disrespectful and rude there. Don’t waste your money or time.

This company is just scamming people and should be shut down. Customer service is non-existent they have a phone number that nobody answers. It's just an answer phone that takes your detail and they never get back to you. Emailing them is also pointless. Well, I have summited 5 messages to cancel my account but no response. This has been the biggest waste of money and time. They are just scamming vulnerable people. I am on a very tight budget to find my 10-year-old son that has complex medical problems a carers and Care.com has failed to even provide one person for an interview. I have placed the exact ad on two other sites and have had very good results and only cost £5 and the other was free.