Care.comReviews of care.com

I have been back and forth with customer service because I can not get my account back up due to the care check. I’ve tried to get my background check done but keeps failing because of my name change due to being married and they simply told me due to Care.com policy I can not have an account... so basically I’m getting punished because I got married last year so I can’t have an account. No solution.

If you are looking for elder care on this sight, you will be very disappointed. The quality of help here seems to be the bottom of the barrel ( I am sure there are exceptions but we never found that) I interviewed over a dozen and all have significant issues that there is no way I would trust to care for my parents. None had any real qualifications and none had any type of insurance or bonding and most did not even have transportation and all insisted on $15-$25 an hour! We were desperate and hired someone and they called out sick the very 1st week and wanted an advance for the 2nd week and this person was the best we interviewed. We had to finally let this person go because the drama just kept getting worse and went back to see if we could find someone better. Nope! Interviewed several more and it was surreal. One had medical issues and could not be asked to lift or bend, one wanted to bring her boyfriends Daughter with her when she went to work and one simply said she could let me know when she could work but could not be on a schedule and several just not even bothered to keep an interview appointment. If you want your parents cared for and you don’t want to deal with drama, go to a home health care agency and let them deal with employees. We have found out the cost is about the same and you and your loved ones are protected should something happen. Remember, most you find here are not licensed, bonded and don’t have insurance. If they injure themselves, you could be responsible and if they injure your loved one, they are not covered. Will never use care.com or any other direct hire website for care again.

Keep clear off this website.My wife was redirected to a scammers.🤬

I had to pay for a subscription to post a job and read messages, and the caregivers are mostly garbage. I've had people cancel last minute and simply no call/ no show. Huge waste of money.

Randomly terminated my account, the day after I paid for premium membership! I have no idea why and they will not give a reason. I was desperately looking for support workers on a limited budget and appear to have been conned out of the subscription fee and left permanently barred from the site. Gutted to have fallen for it, I desperately need to find a support worker so didn’t think twice.

Found a great nanny for my 4 year old and 1 year old during this COVID-19 madness. She's been a god-sent to our family. Online experience interviewing several other candidates was simple and easy as well.

Care.com cares more about revenue than developing trust with their customers and providing a valuable service. The notification process for renewals was abysmal and I've been charged $135 per quarter with no notifications and with zero activity on their platform for over a year. I submitted a request to customer service for a full or partial refund and no one replied. Total scam.

Hvorfor svarer i ikke på mails. Har skrevet flere mails. Findes der overhovedet nogle som finder et job igennem jer? Min datter har skrevet til flere, ingen svarer tilbage. Hun har betalt for en måneds abonnement og forsøgt at opsige det allerede samme dag. Nu er vi bange for i alligevel trækker for næste måned til trods for det er opsagt. Kan læse at det er sket for mange.