Care.comReviews of care.com

This Company ignores consumer rights. I have asked several times to unsubscribe to their emails. They ignore.

Bluff företag!! Vi avslutade prenumerationen men de fortsatte att dra pengar.

Use to use them but now you have to pay 15.00 background fee before you even look at jobs! Won't be using them anymore! Use Sittercity

I would not give one star to care.com I was a caregiver to a client who had a LPN in charge she was verbally abusive to me on many occasions within 2 weeks . I found out while there that short time that she ran off the previous worker I picked up my last check and quit I do not deserve to have verbal abuse and anger directed at me for no reason she proceeded to make false claims to care. com and care.com cancelled my account without contacting me or telling me what was said I had proof of her irrational, angry abuse thru texts I was not given any opportunity to talk to care . com about her allegations etc . Very unjust and unfair to not be given the opportunity to share the texts with care . com and to actually make a complaint against her I will never go thru care.com because they took her word and blocked my account I did nothing wrong other than stand up to this person and to not allow myself to be abused.

This company is no good! I should have read here first too as other reviewers have said. Be careful! I also signed up for a three-month membership and forgot about it, Two years later they send me an email: " Your membership is ready to renew." Whaaat???? I had never gotten that before or of course I would have stopped it. My boys are 10 now and can babysit themselves. I look back on the site and they have been billing me for 2 years!! Thousand dollars or more, Horrible. I filed a Consumer Protection Complaint and will file with Better Business. But I'm sure that money is gone.

I wish I had seen the reviews before I signed up-If I could give zero stars I would. I signed up to be a dog walker, paid for 3 months of premium membership. I responded to dozens of ads, which all had the same proforma style, everyone having virtually the same requirements. The process was so dubious I even emailed Care.com to check it was a legitimate service. I received a generic response that did not answer my question. Having had no luck with securing any jobs I decided to cancel my subscription. I did this through my profile and thought it was all finished, only to find I was charged for another 3 month subscription. After I enquires relentlessly about this and the fact that I had cancelled they responded by saying I hadn’t downgraded by the renewal date so they couldn’t refund me. Again, they refused to answer any specific questions I posed around the cancellation process outlined in their T&Cs and the fact that I had followed it, and eventually just stopped responding to my emails. The downgraded my account and I received an email on the 26/7/20 to confirm I was on the basic plan. Today I was somehow charged again for a 3 month subscription. I wish I had read the reviews before signing up with this awful organisation- so many talk about this very issue. I’ve sent an email about this latest charge, let’s see how they respond. EDIT- I disputed the charges through my bank and was successful- I have been given a refund. I still wouldn’t recommend Care

Two years ago we needed childcare over the summer in a hurry after traveling out of state. School was out, camps weren't in session yet, one of our children was below the age limit for camps, and we'd lost our backup care. We were in a panic. I'd tried the site out in the past and didn't have a great experience in our area. In the new location we gave it another try and I realized it really comes down to your area. We found incredible and reliable care and located two different sitters who helped us out over two weeks. Any issues we had were minor and came down to our communication with those sitters rather than the site itself. I felt like the process was very easy and the biggest concern was just the number of candidates we got and some not being honest about their availability or transportation. This is where it was imperative for us to ask questions and do our homework. I'm thankful we found good folks we could trust when we needed them most. Now I understand the site better and my role in using it. I did make sure to cancel our membership as soon as we no longer needed the service!

Very unhappy seeking prospective caregivers. Exceedingly poor communication format. I signed up for one month at $39. Complete waste of money and time.