Care.comReviews of care.com

Will not provide a refund for auto-renewal. Will charge your credit card after a trial period WITHOUT ANY NOTICE or receipts, and then give you a song and dance about how you were made aware of this when you signed up for the trial. The trial was 3 months ago, mind you (quarterly billing). I can't even remember what I did last week, let alone 3 months ago. I would not expect a company who handles care for children to be so rigid in their policies, especially given the current economic climate. Completely overpriced service, I might add. DO NOT WASTE YOUR TIME OR MONEY. Let the reviews speak for themselves. I rarely ever write negative reviews but felt compelled considering these outrageous circumstances.

NO MATTER HOW DESPERATE YOU ARE DO NOT USE THIS COMPANY! YOU'D BE BETTER OFF HIRING SATAN HIMSELF THEN USE THIS HORRIBLE COMPANY! If you pay or even use a trial and then cancel for any reason, they will charge you and then fight you tooth and nail, lying just to steal anything they can get from this piece of st horrible company. They are from the pit of hell! Fk these horrible, horrible people. They don't care about your parents, only how much they can steal from you as fast as they can.

I signed up for a trial and ONE month only. They have charged my credit card for ONE YEAR. I know what you may be thinking, my bad for not looking at my statement, and I agree, however I have help with it and she thought it was valid. We only noticed when wrapping up and reconciling the year. So naturally I reached out, and the response I got was they make their purchase agreement clear, so basically - sorry not sorry. And for the record, they don't make their agreement clear. I haven't received one receipt nor email regarding this automatic withdraw every month. There was even a price increase and I never received notification about it. I am fortunate this doesn't affect my family during this pandemic but thinking about the many it might, this is so unacceptable. This is not a company of integrity whatsoever. Not to mention the people we interviewed were not the quality they promise. I wouldn't recommend trying this for even a day. I would NOT recommend using care.com

The most useless thing ever. You have to pay but you nevere ever receive any response. Utter loss of time and money Avoid like the plague

Care.com deletes all bad reviews from the facilities they represent or market. We had a horrible experience with Heartis Glendale WI and they deleted a truthful and accurate review. Care.com can not be trusted to find a home for your loved one.

I subscribed (annual), posted an ad and had replies but did not use the service. I was unaware of their auto renewal of my annual billing. No notices of upcoming renewal were given. I have paid almost $500 for a service I never used, with no recourse. If you want to use this service, start monthly and make a note of the dates you will be charged.

They're awful!!! Cannot get logged into my account because they want me to pay for a background check, I want to close my account because I just don't like their system even tho I signed up years ago. I called and got HUNG UP ON by one of their employees when I asked for help and explained I sent FOUR emails already. This is a Scam...I swear. I only got a couple jobs from there the past 6 years, and the families and I had to set up things outside the app because the app is just awful to use.

I was a victim of Fraud in care.com,the employeer said she lives nearby and wants me to do a background check,and scam me 2,296 pounds,I called care.com and they said only deal within which i did,and as well when i dont pay there is lots of job offer near me,so when i was tempted to pay there is non at all! I only wanted to find a decent work but it turns out i was victimised by being fraud,till now of all the applications i sent non hire me which is impossible!!