Care.comReviews of care.com

Signed up for basic membership (free) which allows you to post your profile, see job postings and “send your profile” to potential employers however you cannot message families without signing up for a monthly membership which automatically renews (horrible reviews on trying to cancel once signed up for paying membership). Assuming families cannot message you either without paying. Heard back from zero families which is very unusual for a platform like this. Similar sites - canadiannanny.com or nannyservices.com I’ve used several times before and can connect with families easily for free. This site is a waste of time. Don’t bother and definitely don’t pay for their services.

The membership is worthless and way too expensive for what you get. Most of the profiles are not updated to show working or they are supposed to be looking for part-time but really they are looking for FT work. Many don't get back with you and many want more then the position should pay. I could hire a reliable caregiver from a company and pay less then many of them charge on this site...which is what I'm going to do after my experience on this site. You can't get in touch with the company if you have a problem. I'm an RN and know about caregivers so this site is a joke. I would not recommend this company!!

I signed up for a care.com membership yesterday evening; I was stressed and in a pinch, so, I splurged for the $38 membership. After sleeping on it, I woke up to news that I would no longer need the subscription. When I went to contact support, it was no where to be found. You have to use a computer browser (not a cell browser) or contact them through social media. They refused to refund me even though it hasn’t even been 24hrs and they intentionally make it difficult to do anything. I even called the toll free number. It gave two options, one referring me to FAQs that swiftly hangs up or the safety line that was outsourced to the fricken Philippines. They lady couldn’t even provide me with an email address for support. These people are crooks.

If in search for the best senior care. Jamie Raby is the most caring compassionate dependable above all as a HHA . In NWNJ area. Search on FB 5 + stars

If i could give it zero stars I would horrible service! I tested nannies and caregivers with 5 stars and total BS none had experience or mentally sound individuals!

They charge you for things you do not ask for, and the people do not contact you back. I do live in TN where people do not like to work but This is ridiculous. You pay for a certain amount of months. And there is no way to talk to customer service, there is never anyone online and some robo communicates with you. This place should be shut down

This outfit is a rip off. I signed up to see if they could help with caregivers for my elderly parents. Did not end up using their services and a year later they charged me $120.00 for another year. This was done without my knowledge or permission and they are unwilling to drop the charge even though I have never received any assistance from them.

When I tried to cancel my membership, their site had an error. It returned an HTTP web server code. I had no control over this, but I still had to pay my membership. Customer service didn't seem to even understand