Care.comReviews of care.com

Unglaubliche Frechheit, die wollen 30 Euro pro Monat um einen Katzensitter für 30 Euro zu finden. Einfach echt unglaublich dass die Seite überhaupt noch existiert. Finger weg!!

Care.com is trash. DO NOT sign up!! 1) even with your $40 monthly, you so have to pay extra for background checks 2) when downgrading, double and triple check.  I've downgraded and took screenshots of my downgrade and was still charged $40 for another 2x months! Before you ask, no, they refuse to refund me Just don't do it. It's not worth it. 90% of the people you'll find haven't been hired for a job through the app which means no rating/ feedback and again, no background check. Care.com are straight up crooks feeding off families. Reps that I've spoke with: Giselle and Mari

The system to downgrade doesn't work and they will continue to charge your card and will not refund anything. I downgraded and didn't realize I was charged until my statement arrived. I then downgraded again and was still charged. Then after about 10 emails with many delays, they finally downgraded me. This is a scam and I wouldn't use it for that reason.

Dit is een foute club: je betaald 35 euro voor de 1e maand, en er wordt aangegeven dat je direct weer kan opzeggen zodat betalingen niet doorlopen. Maar vervolgens kan je dat met geen mogelijkheid voor elkaar krijgen: de telefoon wordt niet opgenomen, en het contactformulier wordt niet beantwoord. Weggegooid geld!

Wish I would’ve read the reviews on Trust Pilot prior to signing up for their paid subscription. Trust the reviews here - care.com sucks, and you should only use them if you have no other option (including staying at home with child). Extremely low quality applications to our job listing. Consistently people applying 50+ miles away, people who immediately creeped us out (poor or broken grammar, strange profile picture), or people who straight up didn’t read a word of the job posting itself. After $60 and days of sifting through junk mail, finally decided to cancel my service. Trust me when I say: care.com will hold onto that money like it’s the last dollar they’ll ever see. Most subscription services I’ve used (sling, other tv services, internet service, magazine subscriptions) will gladly refund your money if you email an exception request within a week. Not care. They seem desperate, and their overseas-based customer service team were quite condescending in their correspondence about this, and defensive when I shared my feedback about low quality applicants. Network, people!

I signed uo for this service and quickly realized they had nobody that would work for us. I downgraded our service in under 30 days, however was still charged the next months fees. When i saw this on my credit card i logged in again and went through the steps to downgrade once again. They charged me again the following day. Their online chat features do not work. I had to email a complaint, they responded by telling me their system showed no record of us downgrading and refused to refund. Absolute crooks. Very frustrating

While the service is great, they to $90 from me even though I request to cancel and refused to help or refund.

I found a nanny 6 years ago easily with a background check. We decided to look again, however after signing up and writing the job description an hour later, realized the minimal hours we were offering were not enough. Contacted the company for refund of background check option I chose, was okay keeping the subscription for 3 months even though we weren't going to use it. Unfortunately there is no contact number to speak with an actual person. There is only a generic email that gets sent out that doesn't actually answer a specific question but just reinterates there are no refunds, no matter the situation. Will never use again and would use a different forum to find care.