Care.comReviews of care.com

If I could give zero stars, I would. Someone else stated that this app is no better than a newpaper ad and truer words have never been spoken. They give you no information unless you pay them $155 up front for an entire year!!!! Then you get extorted and give them money, use the app for less than one week and they say sorry, NO REFUNDS!!!!! Do not be fooled or desperate enough to give them your hard earned money. This is nothing but a legal rip off and you cannot even find a telephone number for them. If they were a legitimate company, you would be able to locate a number for them.

Abonnement genomen zodat we de berichten van werksters konden lezen, dit bleken automatisch verzonden berichten van mensen die helemaal geen interesse hadden in onze oproep. Pure oplichterij dus. Daarnaast is het nu ook nog eens onmogelijk om het abonnement stop te zetten omdat de pagina met instellingen op magische wijze onbereikbaar is... Dat dit mag bestaan snap ik echt niet.

I have been using care.com for awhile now. I’m recently in search for a new job as my family is moving and they have updated the layout to where it looks like everyone who has reviewed me wouldn’t rehire me. I have tried contacting care.com and haven’t received anything. I never right reviews so that shows how livid I am. They literally send you to an automated person who hangs up on you and are no help. It’s just a typical business only caring to make money and I’m fed up with it.

Absolutely unusable website and app. Try it for yourself. Go post an ad (either from mobile or from the web version) and see how painful it is just to enter data. Each field has ridiculous mysterious rules that you have to figure out through trial end error. 100% unusable.

Pathetic. Typical subscription model where you sign up and they make it difficult to canc a recurring charge. I checked on day 1 to see after paying for 1 month, and they signed up as ongoing. Sent 2 messages to cancel the ongoing, no response. Tried to remove payment details, unable to. Followed their FAQ on unsubscribing and closing account, it's not up to date and doesn't work. So at this point I have put a hold on my credit card.

RE: Care.con I will NOT continue to pay for a service I do not want need or use. Cancel my service immediately and refund the June payment of $60.60. You did not provide the promised service. No caregivers were available in the areas needed. The advertised caregivers had insufficient experience or were unavailable. Your service was useless. I’ve been trying to cancel this service for sometime but you keep charging me. I’m going to file a complaint with the Better Business Bureau and local media. My grandfather died in April or May I did not find anyone through your service to care for him. Stop stealing my money! Please cancel my membership and refund June 2021 charges. How do I call to talk to a live person? This is absurd.

I’ve found decent help through care.com and I’ve never had an issue with being charged when I shouldn’t have been. However the app is trash, the website is trash, constantly glitching. It deleted my job posting that took me forever to put together and when I tried to “chat” with an agent at 130p (they’re supposed to be available 8a-6p) no one was available. This website should be FREE with all the issues they have. CERTAINLY not $40 a month!!! Update: a customer service agent got back to me about my “issue” I wrote in once they told me an agent wasn’t available 2 weeks later!! Ridiculous…

Their policy is pathetic. They never give refunds and there are no exceptions? I used their service for 2 weeks and they refuse to refund me for the next 11 months of my membership that I won't be using. What a ridiculous business model. If I did this in my business, I guess I would also be a millionaire. You should care about your customer service not the money going into your pockets. I'll never recommend care.com or use this service ever again. Not worth it at all.