Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Bob
They talk a good game…we were very specific about what we needed but the ladies they sent we’re NOT what we needed. All they wanted to do was sit and talk, AND there’s NO refund! BIG waste of time and money!!! How can I rate them ZERO stars?!?!
Julija U.
Scam, be careful. None of many contacted profiles answered. You have to pay to see the messages from babysitters and when they never answer you back even though you invite them to an interview.
Kenneth M.
I was looking for someone to run a quick errand for me so I signed up and paid for a membership on this site. Now I got kicked out and they took my money for membership. I demand a full refund if they're not going to offer there service to me.
Sharlotte
This is not a bad company in terms of finding care for my daughter. Finding someone can be difficult not matter what method you use. I have found some great people on here and there have been other times when I wasn't able to find anyone at all. I don't think the site can be faulted for that. What I can fault them for is the shady subscription renewals they have. They don't send out any notification that they are about to renew so you can opt out if you don't need it at the time and they won't refund your money either. I have a full time job, I'm a single mother of 3 girls, one of my daughters is disabled. In other words I don't need another thing on my to-do list to keep track of their subscription and make sure it doesn't renew if I don't currently need it. Reputable companies notify a person before a subscription renews so you can opt out if you don't want or need it. This company does not do that. It's a shady business practice in my opinion.
Silvia C.
Nefastos encima que casi no tienes ofertas si no te haces premiun que seguro que es por eso te eliminan de usuario sin darte explicación ninguna . Encontré trabajo pero no por ellos ....
TH
I'm generally not a fan of "free trials" where they start sticking it to you later but it is particularly despicable when it comes to seeking assistance with elderly family members in their final days. Judging from the massive number of complaints, it doesn't look like we were the only ones scammed by care.com.
Gwen H.
If I could mark this company less than 1 I would! They send you what look like very good people BUT then charge you to speak to them! I could understand a one off fee once you have spoken and hired someone but this is just robbery. If there are any cleaners and people who will iron out there then please respond directly o this email. Don't be associated with this company. Colwyn Bay area mother aged 88 but no demntia issues.
Unhappy C.
This site will continue charging your card even after told not to. I had to go through the BBB to even get in touch with anyone. They told me they would not stop charging me. I went through my bank, filed a dispute for unapproved charges and had to get a new card, as advised by my bank, to stop charges. Do not trust this company.
