Care.comReviews of care.com

I can't view any information without spending $155. I can't view anything without giving a review of something I haven't used! I don't know if any of the applicants to my request will work out, but I have to pay up front. If I wasn't desperate for a part-time health aide I wouldn't use this site. Now I can't get out of the review page without creating a Trustpilot account! How could you think this is helpful?????

The initial process was simple.

too many complications just to get to a sitter

Searched for caregivers and found several that looked well-qualified.

Someone called me an promised to find us client for our small day care business. Claimed they will provide phone numbers of potential clients for 50.00 each with a annual fee of 200.00 plus state taxes. They basically provide random telephone numbers of people who have no idea why I called. Tried to get refund but they have a no refund clause. I just ate the loss than waste my time fighting them. Stay clear of this company.

Using the website is difficult and not intuitive.

Oh my gosh. How I wish I had read these reviews before even visiting their website. I decided to subscribe for a month just so I could explore the site, and I somehow signed up for one year. I canceled within minutes. It obviously defaults to a one-year membership which is so sneaky. As if that's not bad enough, what makes this sneakiness super unethical is that they then refuse to issue a refund. I sent them an email to express this and told them they should be ashamed of themselves. I got no response. Who do these people think they are? They are unethical and truly unkind. Edit: this is being added in reply to their response: No, you don’t. And, no, you won’t. (1) I just slammed your company to others, so if you appreciated that, you people really have no business sense. And (2) if you had any intention of sharing this feedback, it would be because you knew your practices were unethical and plain wrong, and you’d give me my hard-earned money back.

I thought I had cancelled this 3 times, and come to find out from the credit card company that they still were charging me. Not only that, they cant reverse the charges, so you are stuck paying regardless of it you cancelled or not. I had to cancel the credit card! Find another option for services.