Care.comReviews of care.com

I created an account to find a nanny job. It worked fine the first month or so. Then suddenly I was unable to get into my account and the app would load anything at all. Just kept saying error. It would tell my the username and password were wrong so I would click forgot password and never received an email. I did this multiple time. Not being able to get into your account, you can’t use the contact us feature and there’s no customer service number. So I created a new account so I could use the contact us feature, had to pay for a background check AGAIN, only to find that the contact us is not a chat just sending an email. I have emailed them 4 times throughout this with no response. It let me use my same email as if my account didn’t exist? Then a couple days later the same exact issue happened with my new account. I have no way of canceling so they will just continue to charge me when I can’t get into the site.

I'm 68 male married , fractured back twice now lay in bed. Immobile. I am looked after every day, 2 Carer's come in daily to help,shower, transfer from bed to wheel chair wash bits I can't, out dry meds back into bed, Absolute 100% real care. My care provider BGS HEALTH CARE LTD 01249821701. Coe Gemma, she is true care. Not only the personel care, but your ups downs , my memory not good and although not rude, I keep,stop . Leads to real stern in wife presence talking to.but for me I'm 160 kilo so suffer sore parts . But in years been thier I have never been denied dignity , even through council funded. In my humble view I can state ALTHOUGH PRIORITY IS WELFARE, PERSONAL HYGIENE, TO ME PERSONALLY I PLACE SAME NURSES, BGS, CARE IS PRIORITY, BUT THEY COMPANY WHERE YOU ARRE SEEN AS INDIVIDUAL PERSON, TREATED AS SUCH .. GEORGE ,

I would give less than this if I could. I signed for one month, no one could help and the majority of people did not reply. I had to look elsewhere for care for my Mother. Care.com however, continued to charge me then when I complained, refused to give me a contact telephone number or put me onto a supervisor, I was just dismissed. This would appear to be a completely unethical company, if you sign a trial for one month then you expect it to be one one. I will continue to fight for a refund as why would you pay for a service that they failed to provide. Appalling.

I was allowed to post a job, but if I wanted to see or communicate with applicants I hade to sign up for a monthly service of $10.! I knew I’d only need to use this app once, so I had to ignore the 5 applicants I got. I don’t see how their business model works.

Ja så betalte jeg Og hvad var det så intet job de samme mails de samme job ingen kontakter mig Og så vil de have penge jeg har bedt dem om at slette mit kort men op til flere gange de gør det ikke Det er en total FAKE side

There is absolute zero support, nor any contact from the provider side. My job alert/offer was not published before the date when I would’ve needed help with childcare. Nor did anyone ever reply to my messages when I tried contacting care.com. I feel like there’s just a huge automated platform behind this whole thing. Would I ever hire anyone via sich a homepage? NEVER.

I have to agree with the previous comment-worst service ever! I am a member that provide my services. After over a year they cancelled my service stating I had broken the rules, without explanation. Which is crazy since it has always been the same profile from the beginner, with a tweak or two to update my profile and services. This is the second time I've had a problem with them (the first time it was unauthorized charges), but after giving them a 'piece of my mind' and their apologies and promise that "it'll never happen again" I resumed my affiliation with them. I won't make that mistake again. The problem is that is there is limited competition so they feel they can treat you anyway they like. It's time for someone to start a REAL care company and do it right, with consideration of their clients. As a former business consultant and grant writer, I think I can get some of my former clients and angry former clients to form this partnership.

I have been looking for a part-time job to supplement my income and looked into Care.com and began the process of signing up. I then changed my mind, but I have been unable to cancel my information from their site. I never finished the set up but it would not let me go back and there was no way to delete the information. I e mailed the company and they said they would get back to me in 48 hours but that has not happened. I have been getting e mails to finish my set up but I am unable to unsubscribe to the e mails. I have tried again to e-mail the company to have them delete the information as it is impossible to delete it from their website but it now will not process. I am EXTREMELY wary of this company now and would advise all that want to use this site to BEWARE. If I could give this a 0 rating I would. Methinks something is rotten in the care.com world.