Care.comReviews of care.com

TELL EVERY1 TO STAY AWAY FROM THIS SITE ITS A FAKE AFTER MANAGING 2 GET ON2 THE SITE DO THE PROFILE I FOUND THAT 4 SOME REASON I WAS UNABLE TO CONNECT 2 FAMILIES CUZ OF GLITZ AMONG OTHER ISSUES ON THEIR END THEN THEY BANNED ME FROM THEIR SITE EVEN THOUGH I DIDNT DO ANYTHING WRONG STAY AWAY FROM HERE

I have an acct and I have reviews from clients. I pay for this service, only to find that my most recent review from my client is not visible. When I ask others to see if they can view it, they cannot either..Although when chatting with care.com cust serv, they insist that although I can’t see it, others can. NOPE!! So since they began this platform change, no one is seeing my latest review and no one is reaching out to me to offer me a job. It must be nice to sit on your hands and allege that you’re working on the platform and in the meantime take people’s money!!!! They need to fix their program RIGHT AWAY!!! Garbage

Care.com is a deceptive billing hustle that leverages auto renew online scams to trap consumers. Among their tricks: -Default a 3-mo membership with auto renew feature (common trap); -Don’t send email confirmation of renewal charges (while flooding email with marketing emails) -Hide customer support number in bank statements and nowhere else (and when the number is called nobody is available and no information provided) -when attempts to cancel online the web site kicks you offline. Care.com announced online that in June 2023 BRAD E. WILSON was named as CEO. Brad has a heartwarming quote online: “As a parent, it’s hard to imagine a more meaningful mission than caring for those we love but GIVEN HOW COMPLICATED AND BUSY LIFE IS TODAY, it’s never more challenging to find that care. I love knowing that, through technology and the passion of the Care team, we have the opportunity each day to innovate and develop care solutions that TRULY IMPACT THE LIVES OF FAMILIES.” Well, Brad. We are one family trying to care for our 93yo father in the midst of our complicated and busy lives… and Care.com truly impacted our family’s lives…. In a truly negative way!

This company reversed a charge that was made for the criminal background check feature. I did not ask for anything more. Without my permission or request, they downgraded my premium account to a basic membership. Today is 08/21/2023. On 6/28/2023, I purchased a 12 MONTH ANNUAL SUBSCRIPTION FOR $155.40. WHY WAS MY PREMIUM MEMBERSHP DOWNGRADED WITHOUT MY REQUEST. IF THEY ARE DOWNGRADING ME FOR NO REASON AND WITHOUT MY REQUEST, THEN THEY NEED TO REFUND MY MONEY. I WILL ESCALATE THIS AND REPORT TO THE ATTORNEY GENERAL FOR UNFAIR BUSINESS PRACTICE AND THE BBB. MOREOEVER, IT BECOMES INTERNET FRAUD WHEN YOU PAY FOR SOMETHING AND THEY DON'T DELIVER WHAT YOU PAID FOR.... IT'S BEEN JUST ABOUT TWO MONTHS AND THEY OWE ME FOR 10 MONTHS OR REINSTATE THE MEMBERSHIP TO WHAT IT WAS, THE PREMIUM MEMBERSHIP.

I was charged an extra $90 in auto-renewal for a premium subscription in addition to the original $90 for my 6 month subscription. I never even knew it would auto renew but the customer service member just says “sorry” and refuses to do anything about it referring to the policy. Never even found a sitter through them. Cut my losses and unsubscribed, out $180 and wasted time for nothing.

Care.com is a scam! If you sign up, you will be forced to sign up for endless auto draft payments with no hope of canceling! I am being charged quarterly for an amount the exceeds the annual charge. I had no way of calling customer service and was forced to email them. My only option was to ask to delete data- which they did, But are still charging me! For a deleted account, $75 every 3 months! Do not use the service! Care.com is a scam and they are thieves! Awful, awful, awful. Nightmare!

Worst experience I’ve ever had being taken advantage of during a vulnerable time…. All I wanted was a caregiver to help me at home after experiencing extreme trauma. First of all, I didn’t know it cost any money to look for a caregiver. Second of all, I got charged $89 twice and don’t even know why! The customer service said I signed up for something premium when I never did! I can barely afford to eat and they robbed me blind! I wouldn’t have noticed they were charging me except they overdrafted my account. Right now I’m without my medication because they took my last $80. The sad part is the one person I tried to hire never showed up which is why I never went on the app again. I’m in tears right now because of what they did to me. It’s clear I didn’t use the service except for one person responding to me to help that never came. I never signed up for anything that expensive and they refused to pay my money back. Right now I’m experiencing extreme symptoms from not having my medication due to this company stealing from me. Heartless greedy people. Shame on them.

SÄMST. Det stod att jag hade massa meddelanden i min inkorg på en förfrågan jag gjort, men att jag behövde uppgradera för att läsa dem. När jag uppgraderade för att gå igenom inkorgen finns inga av de såkallade mailen de kvar, och har förmodligen inte funnits heller! Varning för bluff!