Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Steve B.
Karla was on time, very well mannered, had a nice clean car and my mom felt safe in her presence.
Response from Care.comMay 28, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Laurel C.
Very pleased with initial chat with potential housekeeper. She seemed very open and honest and willing to tackle difficult tasks ahead.
Response from Care.comMay 28, 2024
We love hearing this and are happy to hear you've had a good experience so far! Thanks so much for sharing! Thank you, Care.com Member Care Team
Sujay
Timely and professional
Response from Care.comMay 28, 2024
Thanks for sharing the love! Thank you, Care.com Member Care Team
Bonnie M.
Jessica came with toys, snacks and fun! She was wonderful with Kingston. They went outside on walks and discovery. She is so loving and kind. It was my first time leaving Kingston with a sitter and she made it easy for me. I felt comfortable right away and so did Kingston. We will definitely use her again!
Response from Care.comMay 16, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Peggy R.
My question was answered very quickly and the issue was resolved.
Response from Care.comMay 23, 2024
That’s so great to hear you love your experience with the app! Thanks for sharing!
Bill C.
The gentleman that I hired totally flaked out. The day before he was supposed to come to be with my husband totally forgot about it. Said he would maybe get a friend of his to do it when I called him to confirm. I told him to forget it.
Response from Care.comMay 17, 2024
Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.
Laura
Easy to find a pet sitter!
Response from Care.comMay 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
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I should have read these reviews. They've billed me ~$1,000 for a service I NO LONGER USE AND CANCELED A LONG TIME AGO! If you enjoy having money in your wallet, DO NOT USE CARE.COM!
Response from Care.comMay 21, 2024
I'm sorry to hear you have been getting charged after you feel you cancelled your account. Please reach out to us through our contact us link at Care Help Center, at the phone number listed on your statement, or FB Messenger so we can make sure your subscription is canceled. Please include Ref# REV-021621 in your message.
