Super Frustrated C.
I tried to hire Lauren G fir mornings…
I tried to hire Lauren G fir mornings with Sweet Pea and couldn't find a confirmation button. Despite the job lasting 2 weeks, the job had EXPIRED so when I tried to find Lauren in the app. she wasn't there. I reached out to her by email and asked her to apply again. I'm going on 24 hours of trying to hire a half hour of dog care in my home while I recover from surgery. Also, I can only accomplish this in your app, but when I go into your app, the only option it gives me is to post another job. You also don't allow me to type a descof what I'm looking for. What I wanted wax not any of your prefab choices. You also didn't allow me to list 2 different times each day, forcing me to hire w different people at a higher price. I deeply regret paying a year's subscription to your site.Ivehad to contact customer service 3 X and now have to contact them again when I get back from my post op with my surgeon when I'm in pain and exhausted.This is the worst working app I've ever used.
Response from Care.comJul 22, 2024
Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at https://help.care.com/s/contactus [https://help.care.com/s/contactus] or through Facebook Messenger. Please include Reference Number REV-022886.