Care.comReviews of care.com

Response from Care.comJul 15, 2024

I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.

Response from Care.comJul 15, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus

Response from Care.comJul 13, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.

Response from Care.comJul 13, 2024

I'm so glad to hear you've found a great housekeeper when using our site! If you haven't already, please consider sharing your positive experience by leaving a review on their account. For assistance with this, please reach out via https://help.care.com/s/contactus or Facebook Messenger. Please include REV-022821 in your message. Thank you!

Response from Care.comJul 18, 2024

'm so sorry you haven't had a response back to your email request. Our Email volume is very high at the moment. Please feel free to reach out to us through Facebook Messenger for faster service. You can also use our Help Center Contact Us link at https://help.care.com/s/contactus or use the phone number listed on your credit card statement.

Response from Care.comJul 13, 2024

I'm so glad you were able to find a house cleaner! I hope it is going great! If you have any questions or would like any assistance, please just reach out via our Help Center contact us link at https://help.care.com/s/contactus or Facebook Messenger. Include Reference Number REV-022819 when you message. Thank you!

Response from Care.comJul 18, 2024

Thank you for your feedback, MT. We're very sorry to hear that your experience with our service and platform has not been positive. If you have any questions about how the platform works, concerns about potential technical issues, or simply need help with your search, please don't hesitate to reach out to us through our Help Center https://help.care.com/s/contactus?language=en_GB. Please include Reference Number REV-022812 in your response. We would be more than happy to help. Thank you.

Response from Care.comJul 12, 2024

Hi Holly, I'm sorry that your issues haven't been resolved. We appreciate your review. We'll be sure to share your feedback with our management team. If you need further assistance, please reach out via our Help Center contact us link at https://help.care.com/s/contactus or Facebook Messenger. Include Reference Number REV-022799 when you message.