Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Sam R.
Thank you for creating an incredible app that helped my family find a wonderful nanny and was so easy to navigate. The chat is amazing! Such a great company and app!
Response from Care.comJul 18, 2025
Thank you for taking the time to share that you have had such a good experience! We love to see it!
Kimberly M.
Lovecare.com for their jobs the information they provide concerning the jobs are wonderful nothing but good experiences. I don’t use it too much. Do it to supplement a part-time situation if at least a full time that’s fine too. If not, I’ll just do part-time but I love care.com and now you guys for a long time God bless you. Thank you for all you do.
Response from Care.comJul 18, 2025
This is wonderful to see! We're so happy that you have had such success using the app and we appreciate your taking the time to post this!
Nanette L.
Easy to use, very professional and easy to communicate with them. I landed several jobs through them. One of the best decisions I've ever made.
Response from Care.comJul 18, 2025
Thank you for your such a positive feedback! We're delighted to hear that you are happy with our services!
Kathi L.
What a scam. I had to sign up to get information on help. After requesting 3 different caregivers not one responded. This is the 3rd day and I called and requested a full refund. I was advised this is not possible however I would be removed from recurring charges. DO NOT CONSIDER THIS FRAUDULENT COMPANY
Response from Care.comJul 18, 2025
We're so sorry for your frustration, and we appreciate you leaving a review to let us know more about it. We will be reaching out to you via email to further assist. In the meantime, if you'd like assistance, please reach us at [email protected], and please include Reference Number REV-025695 when you message.
Gabriel P.
This has been the place where i got excellent employment.
Response from Care.comJul 18, 2025
We love to see this! Thank you for sharing!
Heather
After a year of trying to find a job on this site, I went to cancel. And they charged me anyway because it turns out I cancelled a few hours after they charged me. Then, customer service refused to give me a refund. This company has already settled in court for misleading how many jobs are available on this site. I don’t recommend using them as a care provider or a person in need of care.
Response from Care.comJul 26, 2025
We appreciate your feedback. All Care.com subscriptions are non-refundable, but I am sorry for your frustration. If you'd like to discuss further, please contact us at [email protected], and please include Reference Number REV-025693 when you message.
BJ
Care.com have families that has daily, evening, weekend or night care assistance needs for experience caregivers. Everyone is monitored for the families and caregivers safety, we are notified if there's any safety concerns. I really appreciate this opportunity to feel comfortable with each and every family I became contact with. Thanks so much.
Response from Care.comJul 18, 2025
We're absolutely thrilled to see this feedback and to hear that you're having a positive experience using the app! Thank you for taking the time to let us know!
Valued C.
I got my past 5 nanny jobs from care .com. Always helpful if you need it. Professional site, keeps thing private.I have been a Care.Com person for a long time.
Response from Care.comJul 18, 2025
We're so happy that you have had such a good experience! Thank you for sharing!
