Kathy P.
Good jobs provided
Good jobs provided
Response from Care.comJul 22, 2025
We love to see this! Thank you for taking the time to post!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Kathy P.
Good jobs provided
Response from Care.comJul 22, 2025
We love to see this! Thank you for taking the time to post!
Carol
I have had great success using Care.com as a child caregiver The families I connect with are friendly, honest and appreciative. The site is secure and I never had a problem with my account I highly recommend Care.com
Response from Care.comJul 22, 2025
It's fantastic to hear that you have been been happy with the app! Thank you for sharing!
Emma W.
Just discovered I’ve been monthly auto renewing for over 2 years. Haven’t received a single email from them in over 2 years, so had no idea I was subscribing. When I complained I was told it was in the small print! Avoid!!!!
Response from Care.comJul 25, 2025
We understand your frustration. We will be in touch with you via email shortly to address this matter.
Enny M.
⭐️⭐️⭐️⭐️⭐️ I’m really happy with Care.com and truly appreciate everything they offer. It’s a great company that helps a lot of people, both caregivers and families. The platform is very easy to navigate, and it makes it simple to find the right job. The job listings are clear, and the pay rates are fair. I’m very satisfied with my experience and give them five stars!
Response from Care.comJul 22, 2025
We love this! Thanks so much for sharing!
Drew T.
I created an account to find a last minute babysitter for our daughter. However, after registering/paying, I learned that care.com does not allow same-day bookings. They refused to offer a refund even though I was unable to use the service.
Response from Care.comJul 22, 2025
We appreciate your review, and apologize for your frustration. Please be assured I've forwarded your feedback with our management team. If we can assist with anything else, please reach out to us at [email protected]. Please include Reference Number REV-025704 when you message.
Melissa P.
I moved to another state late last year. With the help and support I received from Care.com, I was able to hit the ground running so to speak within just a few short months of being in the new state. I appreciate the ease with which I can find work in the area I desired and at the rate that I was looking for. It was reassuring that the app kept me secure in that unless someone had a full profile, they could not interact with me nor could I interact with them. No phone numbers could be exchanged. It was very secure. Anyone with a profile that was fictitious was quickly resolved and removed from the platform. For the most part, I encountered thoughtful, caring families seeking my services.
Response from Care.comJul 22, 2025
We are so happy to see this and to learn you have been having such a good experience! Thank you for sharing!
Leslie 🌹💐 L.
I’ve had an account with care.com for a few years and I’ve had a great experience. It’s very easy to set up an account and I’ve had a positive experiences with the patients and their families. ( I’m currently working with two patients )I highly recommend care.com
Response from Care.comJul 19, 2025
We're so happy to hear that you've been having such a good experience! Thank you for sharing!
Michelle A.
Overall, it has been great using the app! However, at times, even without the need for an update, it will freeze and not show recent information. Also, when I get a new review and click on the link, it doesn't take me to the review.
Response from Care.comJul 22, 2025
Thanks so much for your feedback! Deleting and reinstalling the most updated version of the app can be helpful with tech issues, but please also reach out to us directly so we can assist. You can contact us at [email protected], and please include Reference Number REV-025699 when you message, so we can help you resolve these concerns.