Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Cheryl
I have provided pet care through Care.com for 15 years. Many clients have used my services for 10 plus years. Not only do I receive the joy of caring for pets, their owners become friends. I trust Care.com to keep caretakers and their clients safe.
Response from Care.comSep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Yvanne T.
The app is easy to use. Easy to update your availability, the distance of travel & the job search. I have gotten 6 jobs throughout since becoming a member. I highly recommend the company Care.com
Response from Care.comSep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Georgia
Great service for immediate care, I was in a bind and needed qualified help quickly. Our caregiver was prompt, communicated quickly and was background cleared.
Response from Care.comSep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Andrea A.
This is still the defacto standard for finding caregivers but as a parent, I was really disappointed in the fact that I could post a job for free but then not be able to communicate with any applicants unless I paid for the premium membership… the UX is also not intuitive at all and incredibly outdated.
Response from Care.comSep 14, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-2026-09-14-33100933 when you contact us. Thank you!
Xx
Tegnede abonnement for en måned. Pudsigt nok skal dette opsiges. Hvorfor i alverden, det udløber jo efter en måned ??? Der var mange, der søgte rengøringsarbejde i mit område. Desværre fik jeg ikke noget svar fra dem. Muligvis gamle eller konstruerede/falske annoncer. De er meget svære at få kontakt til og kun via robot. Altså total bondefangeri.
Response from Care.comSep 14, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-2026-09-14-33100354 when you contact us. Thank you!
Barbra
I love how easy the app is to navigate. I have used Care.com in the past and have worked for some amazing families . It is a great tool to find a family to help and love your job
Response from Care.comSep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
G.R.M.
Website generally easy to use. Many helpful caregivers responded to my request.
Response from Care.comSep 13, 2026
We love hearing this, thanks for sharing!
R D.
Several caregivers to choose from. Good response from most. Seems like caregivers are fairly confident and reliable. Rates are good.
Response from Care.comSep 14, 2026
We love hearing this, thanks for sharing!
