Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Laurie R.
I hired Leilani Westall as a dog walker. I had her come for a month while recovering from surgery. Leilani is kind, cheerful,, punctual, and truly loves dogs. You will be happy if you hire her.
Response from Care.comSep 16, 2026
We love hearing this, thanks for sharing!
Anna K.
We were able to find great nannys and house cleaners on Care.com
Response from Care.comSep 16, 2026
We love hearing this, thanks for sharing!
Elizabeth H.
I have had such great families Ive met thorugh care.com. Their kids are sweet as sugar and the families are beyond professional.
Response from Care.comSep 16, 2026
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Nikki B.
there are so many of the aides that show active and available and they are not. or they dont answer
Response from Care.comSep 19, 2026
Thank you for your feedback, and we apologize for your frustration. We'd like to invite you to contact us directly at [email protected] or at 888-498-1821 so we can address your concerns. Please include Reference Number 2026-09-16-33121049 when you contact us. Thank you!
Tigran P.
1. Could not contact potentials because needed to get verified as employer (???) 2. The online system did not verify first, contacted support. As soon as i could enter the process, was asked for driver license and personal info. 3. As i completed their required process, they cancelled my membership and i am going to dispute my membership fee with the credit card. - Problematic online system. - Unjustified verification/requirements. - Big promise - no results - waste of time. In short - looks like was a scam. “Care” only in the name.
Response from Care.comSep 16, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-2026-09-16-33116430 when you contact us. Thank you!
Davontae J.
The nice lady Keisha Coleman I give her a 10/10 she took care of my father like he was her own never had a complaint about her
Response from Care.comSep 15, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Bernita B.
As a caregiver I have been a member of care.com for 6 yrs. I have worked with some great clients from this sight. I recommend care.com if you are a caregiver looking for new clients, an individual or family member looking for home care. This site is a great resource.
Response from Care.comSep 15, 2026
Thank you for the 5 stars!
Hoa N.
Hello everyone. Although I did find a job through this care.com those who are genuinely looking for work or seeking a caregiver for their family should be cautious about sharing their email address or phone number
Response from Care.comSep 15, 2026
Thank you for the 5 star review!
