Lisa C.
Easy to find nannies willing to work…
Easy to find nannies willing to work woth our schedule.
Response from Care.comSep 18, 2025
That’s so great to hear you love your experience with the site! Thanks for sharing!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Lisa C.
Easy to find nannies willing to work woth our schedule.
Response from Care.comSep 18, 2025
That’s so great to hear you love your experience with the site! Thanks for sharing!
Joel
Immediate response from a lovely capable dog walker, whom we have hired.
Response from Care.comSep 18, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
SG
I had issues about historical subscription charges, and the company refunded all of them back, way beyond my expectations. I can bet no other company has ever done that or do!!!, which shows how genuine the company is... Honestly I am speechless and in awe. Would definitely recommend them to anyone looking for nanny or care services.
AB
Alondra is a wonderful babysitter. She connected instantly with our child, and her gentle, caring personality put us at ease right away. We felt confident knowing our little one was safe and happy in her care. We would gladly recommend her to families looking for a nurturing and dependable sitter
Response from Care.comSep 17, 2025
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Iron R.
It closed my account and took away the monthly fee I paid to upgrade the plan which I have not used for more than 1 day. This is a scam website.
Response from Care.comApr 29, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-025835 when you contact us. Thank you!
Mary N.
I interviewed several great candidates, making it hard to choose. Love the service
Response from Care.comSep 16, 2025
Thank you for letting us know you're having such a good experience!
Robert P.
I was specifically looking for a male companion to help me, 81 year old man, with mental, soulful and bodily stimulation through a combination of playing games like chess, listening to me play the piano, going to a neighbor's pool for water aerobics and dealing with the stressors of aging. He was interested in what I had to say, and I'm interested in his point of view.
Response from Care.comSep 15, 2025
So happy to hear you are finding success with the site! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team
Tammy P.
Learning to navigate system is why I scored a 4. It is not the easiest to figure out.
Response from Care.comSep 15, 2025
Thank you so much for sharing your thoughts. I will be sure to share your valued feedback with our product team! Thank you, Care.com Member Care Team