R I.
Brittany was wonderful
Brittany was wonderful. Very sweet and flexible. She was great with our pup.
Response from Care.comSep 15, 2025
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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R I.
Brittany was wonderful. Very sweet and flexible. She was great with our pup.
Response from Care.comSep 15, 2025
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Kirsten Z.
Genuinely cares and engages with the kids completely 100% focused on them and helped with the potty training
Response from Care.comSep 15, 2025
So happy to hear you are finding success with the site! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team
Pamela
Great site. Very easy to use and get care.
Response from Care.comSep 15, 2025
That’s so great to hear you love your experience with the site! Thanks for sharing! Thank you, Care.com Member Care Team
Sarah M.
can’t tell if sitter booked because i’m still getting applicants
Response from Care.comSep 15, 2025
Thank you for your feedback. We will be reaching out to you via email. In the meantime, if you need further assistance, please reach out to us at [email protected] and please include Reference Number REV-025827 when you message. Thank you!
Anne E.
I never received a phone call from either of the sitters who I had hired for the job.
Response from Care.comSep 13, 2025
We appreciate your feedback and I will be reaching out via email to assist you further. If you'd like any help in the meantime, please contact us at [email protected], and please include Reference Number REV-025826 when you message.
Mark M.
Very nice experience at all levels. As a rookie with Care.com, Diahanne's patience with me was quite helpful. Second, she was punctual, which is always important for me. Third, because of her experience, we needed next to zero time for instructions-she knew what to do. Most important of all, my daughter asked for her to come back. Could go on, but 5 stars should say it.
Response from Care.comSep 13, 2025
We're so thrilled that had such a good experience with your caregiver! If you haven't already, please consider sharing your positive experience by leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or reach us at [email protected] if you'd like assistance. Please include Ref No REV-025825
Susie R.
Would give zero stars if I could. Signed up to find "pet sitters" for my dog. The only responses I received were from nannies who care for toddlers. After less than a day, I reached out to the company for a refund. Was told this was not possible and that I should have read the fine print. Would not recommend care.com for anyone needing a pet sitter.
Response from Care.comSep 13, 2025
We appreciate your feedback and apologize for your frustration. I will be reaching out via email to assist. In the meantime, if you'd like any help, please contact us directly at [email protected], and please include Reference Number REV-025824 when you message.
Kelly M.
Kavita was stellar.
Response from Care.comOct 17, 2025
Thanks so much for the great review! I’m happy to hear you are finding success with the site!