Isaac H.
If I could give Care.com 0 reviews I would...
If I could give Care.com 0 reviews, I would. I opened my account with them less than 2 weeks ago hoping I can find a housekeeper. I listed my job, got some decent applicants, and went forward with one of them. This person was so unprofessional and quit after 2 days of work. I paid this person what she was due, wished her well, but I did feel the moral obligation to write her an honest review. I have a feeling this person complained to the Care.com support team and got them to close my account without allowing me to explain my side of things. When I called customer support to understand what happened, they literally gave me zero support and explanation. They prioritize caregivers above care seekers. They took my money, cancelled me without a warning or the ability to explain myself, and now they refuse to give me a refund. I will have to dispute the charge against this fraudulent company. I do not recommend Care.com at all!



