Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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jswerhane
You offer many people interested in the job. Their background is available.
Response from Care.comNov 15, 2025
We're really happy to hear that you are having a good experience! Thank you for sharing!
heather K.
Everyone is caring and professional
Response from Care.comNov 15, 2025
We are thrilled to see this! Thank you for sharing!
Deva K.
It's a scam do not bother. Impossible to update basic information, no notifications when new messages come through. Charge you for premium features that do not exist. Not good for people looking for care or for contractors.
Response from Care.comNov 15, 2025
We are very sorry for your frustration and will be reaching out to you via email to assist. If you'd like to contact us in the meantime, please reach us at [email protected] or call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-026175 when you contact us. Thank you!
Holly B.
Easy to setup the job and to edit it as this was my first time looking for someone and I was learning as I went. The applicants were all a great fit on paper and our decision really came down to personality and reviews. Once we hired someone it was easy to update the other applicants and close out the job so no one was left hanging.
Response from Care.comNov 14, 2025
Thank you for letting us know you have been having a good experience using the service! We really appreciate it!
Salsa y P.
Work with Care. Com is really nice, always has good job offer, also I receive my pay thru Care.com and It means well paid with overtime paid and they have my W2 every january. Thank you Care.com.
Response from Care.comNov 14, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Lisa W.
Rebekah was awesome. I needed someone to drive to a medical procedure. Had to wait much longer than expected and she was lovely about the inconvenience. I appreciate her prompt responses as we made arrangements and the kindness she showed throughout the day.
Response from Care.comNov 14, 2025
It's wonderful to hear that you found such a good caregiver! Thank you for taking the time to share this with us!
Brandy V.
Easy to find the help that I need.
Response from Care.comNov 14, 2025
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Sharon C.
I have been with care.com for many years. Enjoyed many great clients and I have earned great reviews. Customer service is there for you if you are experiencing issues with the site. Suspect someone trying to spam you. They remove them after carefully searching this person. Always trying to keep their site user friendly & safe as possible. Good company overall. Sharon
Response from Care.comNov 13, 2025
Thank you so much for sharing your thoughts. I will be sure to share your valued feedback with our product team!
