Cardinal Financial CompanyReviews of cardinalfinancial.com

Cardinal Financial is a very professional and courteous company! My re-finance experiance was top notch! I highly recommend them!!

By far my most pleasant experience doing a refi. Great company and great service!

Working with Cardinal Financial was a pleasure. Greg and Nick were very responsive and answered all my questions in a timely manner (within 24 hours). They made the process run smoothly. The software dashboard is very user friendly and makes it easy to keep track of outstanding items. Most importantly, my refinance closed on time and ran smoothly.

Originally financed my house through Cardinal and had a great experience. After 1 year with mortgage rates so low I called Kendra to explore refinance options. She was able to get me hooked up with a great rate and made the refinance process quick and painless. I would 100% recommend to anyone.

We locked into A great rate and interest rates began to rise, their focus became confusion and intimidation. The loan officer and document specialist lack training to understand the 1040s or 1099s. Cardinal Financial website speaks of Octane an interface to send documents to them; however, documents disappear from the website and their employees have no knowledge of receiving them. It's like groundhog day over and over and over again for the same document requests of which were previously sent. When you tell them the document was sent 2 weeks ago, they give no explanation. Cardinal financial refuses to accept financial documents prepared by A CPA/ tax attorney or Trust attorney. You ask for A supervisor? they ignore your request. You call their customer service to complain and they transfer you to collections. You ask for the president of the company? your request is ignored. Cardinal financial acts like A company gleaning financial information for what purpose who knows? Obviously, not for providing A loan.

Finally get to closing and the notary comes to the house has no clue how to do then paperwork and tells the office that my wife refused to sign after signing half the paperwork do not ever use this people eight weeks of crap it zero stars

Janelle Stanish was absolutely awesome to work with. This was the smoothest process & closing we have ever had. Highly recommend.

Lacey Reade is very knowledgeable in the refinancing process and extremely helpful and patient. She kept the process going smoothly and without any problems. I have refinanced home loans several times in the past but never totally online or via phone calls. The e-signing feature went very well and undoubtedly saved a great amount of time.