Krista S.
My experience was great
My experience was great, would definitely recommend them and use them in the future

Cardinal Financial® is ending the mortgage mayhem. Powered by our living loan engine, Octane®, we deliver Speed to Mortgage™ with certainty from application to close—real approvals, real numbers, and real confidence. With operations in all 50 states, we're combining automation with human expertise to turn lending complexity into clarity. Cardinal has earned the coveted status of approved lender for Fannie Mae, Freddie Mac, and Ginnie Mae and is an approved lending institution by the FHA, VA, and USDA. Driven by innovation and a commitment to doing what's right, we're building the future of modern home lending with every clear, confident close.Cardinal Financial is a national mortgage lender offering home purchase and refinance loans through its loan engine, Octane, to borrowers in all 50 states. Founded in 1987, Cardinal Financial has been helping borrowers navigate the home loan process for nearly four decades.Cardinal Financial offers conventional, FHA, VA, USDA, and jumbo loan options for purchase and refinance, helping borrowers across all 50 states and DC find the right home loan for their needs.Whether you're a first-time homebuyer or refinancing your current home, Cardinal Financial's process delivers a fast, transparent path to closing.Cardinal Financial helps homebuyers and homeowners explore mortgage options and close with confidence from day one.Learn More: www.cardinalfinancial.com or follow us on Facebook (@cardinalfinancial), Instagram (@cardinalfinancial), and LinkedIn (@cardinalfinancial). Cardinal Financial Company, Limited Partnership NMLS #66247. Equal Housing Opportunity.
Cardinal Financial Company (cardinalfinancial.com) has 585 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Investments & Wealth · Wilmington, North Carolina
Excellent

Investments & Wealth · Madrid, North Carolina
Excellent

Investments & Wealth · Charlotte, North Carolina
Excellent
Investments & Wealth · Raleigh, North Carolina
Excellent
585 approved reviews, newest moderated first
Krista S.
My experience was great, would definitely recommend them and use them in the future
Clyde
Sebi was with me via telephone and computer throughout this ordeal. Best customer service/loan originator one could have. Very nice to work with.
Peggy M.
Working with Zach was pleasant! He was on top of everything, answered my questions and got back to me promptly with any concerns that I had. He was also diligent with reminders of what needed to be done next.
Linda M.
Kathleen Smith was extremely professional, courteous and responsive. The loan process was easy and I was kept informed throughout the process by Kathleen and the easy to use online portal. I recommend Cardinal Financial.
Matthew J.
Sasha did an amazing job working on my refinance and making sure that I was satisfied. She is the most knowledgeable loan officer I have ever worked with in my 11 year real estate career (real estate investor). I would definitely recommend her and will be doing business with her again!
Kathryn S.
Cardinal Financial, through the assistance of Ms. Janelle Stanish and Mrs. Sarah Query, provided a seamless, quick, and easy refinance on my home. I am so thankful that I chose Cardinal and this dynamic team to ensure the best market rates in a speedy timeline. I highly recommend Cardinal and my assigned team to refinance! It was honestly the easiest and quickest closing I've ever done!
Amanda Marie R.
Charlie Sears was very helpful and answered all our questions and was available whenever we needed him. He has a great personality and everyone at cardinal that helped us was awesome!!!
Christine Anna M.
The absolute worst ! Melville office run by very inexperienced people. Constantly lost paperwork, I got to the point that I would forward the 1st email right back to them over and over ! The branch mgr was beyond rude every time we spoke with him. We were given several closing dates beginning in March. Closing dates kept changing then covid hit. I was told that if my daughter was furloughed we would have a 6 week period where we would be OK not affecting closing. One night at 930 we received a call from the branch Mgr, Sal, telling us we needed an additional $20,000 to show in our bank account! Needless to say I was a bit upset, his was response was," if you don't have it fine, deal is done!" I of course was taken aback, but we pulled it off. Next thing we knew we were into May, two weeks after my daughter was furloughed! but was told have no fear. Well the day before closing I received a call the deal was dead ! My house was packed, which I kept putting off but was assured by them to go ahead and do. So in short, we were dragged around from January till May and lost the home we fell in love with. It of course cost us money . We spoke to their compliance dept., a waste of time and a bigger waste of time was the eastern. regional mgr., just as rude! Stay clear of this place !
Response from Cardinal Financial CompanyAug 10, 2020
Christine, Thank you for taking the time to provide feedback regarding your experience with Cardinal Financial. At Cardinal Financial, our goal is to provide a 5 star experience for our consumers in every aspect of the loan process. We apologize that you experienced frustrations and difficulties during the processing of your loan and that you were not able to close on your loan. We will research your loan file and use your feedback as a training opportunity to improve our processes. If you would like to provide any further information regarding your experience, please contact our Consumer Advocacy department at (704) 970-4124 or via email to consumer.advocacy@cardinalfinancial.com. Thank you.