Cardi HealthReviews of cardi.health

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear that your experience hasn’t met your expectations. We understand how important it is to have variety in your meal plans and accurate health tracking. Regarding the blood pressure readings, we encourage you to consult with your doctor for more personalized feedback, and we’ll review the app’s tracking features to improve accuracy. We take your feedback seriously and are always looking for ways to improve. If you’d like further assistance with your subscription or any concerns, please reach out to us at [email protected]. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, Thank you for sharing your thoughtful feedback! We’re so glad to hear that you’re enjoying the recipes and the tracking features for weight, BP, and exercise. We understand how important it is to have flexibility with substitutions and creating your own meals, especially when ingredients aren’t readily available. Your suggestion for allowing more customization is great, and we’ll definitely consider it for future updates. As for the BP prompts, we completely agree that encouragement and positive reinforcement are essential. We’re working on improving how we motivate users, and we’ll take your suggestion to heart. Your feedback is truly appreciated, and we’re here to support you in your health journey. Keep up the great work, and feel free to reach out if you have any other ideas or questions! Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear about your experience and understand your frustration. We apologize for the confusion regarding the trial and the lack of a meal plan. This is certainly not the experience we aim to provide. Please reach out to us at [email protected] with your account details, and we will look into this and assist you further. Your feedback is important to us, and we are continuously working to improve our services. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, Thank you for your feedback! We’re glad to hear you’ve started using the app. We understand how helpful it would be to have the ability to add your own meals and integrate with apps like MyFitnessPal. Your suggestion is valuable, and we’re always looking for ways to improve the app’s functionality. We’ll definitely consider these ideas for future updates. If you have any other suggestions or questions, feel free to reach out. We appreciate your input! Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, Thank you for your feedback! We’re so glad to hear you’re enjoying the app. We completely understand how useful it would be to have more flexibility with adjusting meals and snacks. Your suggestion is great, and we’re always looking for ways to improve the app’s functionality. We’ll definitely take this into consideration for future updates. If you have any other ideas or questions, feel free to reach out. We appreciate your input! Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We apologize for the confusion and inconvenience you’ve encountered while trying to cancel your subscription. We understand how frustrating it can be when things aren’t easy to navigate. To assist you, please reach out to us at [email protected] with your account details, and we’ll guide you through the cancellation process. We appreciate your patience and hope to resolve this quickly for you. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear about your experience, and we understand your frustration. We apologize if the subscription details were not clear when you signed up. As outlined in our terms and conditions, subscriptions are set to automatically renew unless canceled before the next billing cycle, and we strive to make this as transparent as possible. We take your feedback seriously and will work to improve our communication. If you haven’t already, please reach out to us at [email protected] with your account details, and we’ll be happy to review your case and assist you further. Thank you for sharing your thoughts, and we hope to provide a better experience moving forward. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the lack of prior notice before the renewal charge. We understand how important it is to be notified in advance and will take your feedback into account as we work to improve our communication. As outlined in our terms and conditions, subscriptions are set to auto-renew unless canceled at least 48 hours before the renewal date. However, we do not want to leave you dissatisfied. Please reach out to us at [email protected] with your account details, and we will review your case and assist you further. We appreciate your understanding and hope to improve your experience moving forward. Best, Cardi Health Team