Cardi HealthReviews of cardi.health

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear about your experience, and we completely understand your frustration. As stated in our terms and conditions, subscriptions are set to automatically renew unless canceled before the next billing cycle. We apologize if this wasn’t clearly communicated to you. Please reach out to us at [email protected] with your account details, and we’ll look into your case to assist with the cancellation and refund process. We value your feedback and are committed to improving our services. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We completely understand your concern, and we apologize for any confusion or frustration. We’re here to help you resolve this. If you’ve already contacted us via email, we’ll review your request and assist you with the cancellation. Please rest assured that we’ll do our best to make this process as smooth as possible. We appreciate your feedback and hope to ensure a better experience moving forward. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We sincerely apologize for the frustration you’ve experienced. We understand how important it is to be able to manage your subscription easily. To clarify, if your subscription is set to auto-renew, you should be able to cancel it directly from the app or website. Please reach out to us at [email protected] with your account details, and we will assist you in canceling your subscription and addressing any concerns regarding the app’s functionality. We appreciate your feedback and will work on improving the user experience to prevent similar issues in the future. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how upsetting it can be when unexpected charges occur, especially if the automatic renewal wasn’t clearly communicated. As outlined in our terms and conditions, subscriptions are set to auto-renew unless canceled at least 48 hours before the renewal date. However, we want to make things right for you. Please reach out to us at [email protected] with your account details, and we’ll review your case and assist you with the cancellation and refund process. Your feedback is very important to us, and we’re working to improve our communication and customer service to prevent situations like this in the future. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear about your experience, and we completely understand your frustration. We strive to make the cancellation process as straightforward as possible, and we regret that it hasn’t been clear in your case. Please reach out to us at [email protected] with your account details, and we’ll assist you with the cancellation and refund process. We are committed to resolving this issue for you and improving our services moving forward. Thank you for your feedback, and we hope to make things right for you. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We completely understand your preference for being able to speak with a customer service representative directly. While we currently offer support via email, we are always looking for ways to improve the customer experience. Please feel free to reach out to us at [email protected], and we’ll be happy to assist you with any questions or concerns you may have. Your feedback is important to us, and we appreciate you sharing your thoughts. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We sincerely apologize for the inconvenience you’ve faced and understand your frustration. We take your concerns very seriously, and we want to help resolve this matter as quickly as possible. As stated in our terms and conditions, subscriptions are set to automatically renew unless canceled at least 48 hours before the renewal date. If you’re unable to locate the subscription in the App Store, please reach out to us at [email protected], and we will assist you with the cancellation and refund process. We truly appreciate your feedback and are working to improve our service and communication moving forward. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We sincerely apologize for the inconvenience and frustration this has caused. We understand how upsetting it can be when unexpected charges occur, especially after a cancellation. As stated in our terms and conditions, subscriptions are set to automatically renew unless canceled at least 48 hours before the next billing cycle. However, we’re committed to resolving your issue. Please contact us directly at [email protected] with your account details, and we’ll look into this further and assist you with the cancellation and refund process. We truly appreciate your feedback and are continuously working to improve our service and support. Best, Cardi Health Team