Cardi HealthReviews of cardi.health

Response from Cardi HealthFeb 5, 2025

Hello, We sincerely apologize for the issues you’ve encountered. We understand your frustration and take concerns like this very seriously. We want to help resolve this for you as quickly as possible. Please contact us at [email protected] with your account details, and we will investigate the situation and assist with your refund request. We aim to provide clear and helpful customer support, and we’re sorry we didn’t meet that expectation in your case. We are working to improve our communication and support processes to better assist our users. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello Maria, We truly apologize for the frustration you’ve experienced. We understand how important it is for features like printing to work seamlessly, and we are sorry that the instructions didn’t resolve the issue. As outlined in our terms and conditions, we do offer refunds in cases where the app is not functioning correctly, and we strive to assist with technical issues. However, since the issue was related to the printing functionality, we were unable to process a full refund under our standard policy. We are glad that the partial refund was processed promptly, but we understand your disappointment. If you have any further concerns or need assistance with anything else, please don’t hesitate to reach out to us at [email protected]. We appreciate your patience and hope to provide a better experience in the future. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, Thank you for your feedback! We’re glad to hear that you’re enjoying the app. We understand how important it is to have the flexibility to add your own meals or modify ingredients for more accurate tracking. We’re constantly working on improving the app, and your suggestion is really valuable to us. We’ll definitely take it into consideration for future updates. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, Thank you so much for sharing your experience! We’re thrilled to hear that you and your mom are enjoying the recipes and finding the BP tracking with the attached device easy to use. It’s wonderful to know that our meal plans are helping with your health goals. If you ever have any questions or need further assistance, feel free to reach out. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear about your disappointing experience. We understand how frustrating it can be when expectations aren’t met, especially when it comes to something as important as health and wellness. We take your feedback seriously and are always looking for ways to improve. As mentioned in our terms and conditions, our service operates on automatic renewal. This means that unless the subscription is canceled at least 48 hours before the end of the current term, it will automatically renew for another period. We apologize if this was not clearly communicated. Regarding cancellations, we understand that this can be frustrating, and we aim to assist as quickly as possible. Please reach out to us at [email protected] with your account details, and we will assist you with the cancellation and refund process. Your feedback is important to us, and we are continuously working to make our app more effective and user-friendly. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We’re truly sorry to hear that your experience with the app hasn’t met your expectations. Our goal is to provide valuable and engaging support for health management, and it’s clear we didn’t achieve that for you. We understand your frustration and would love the opportunity to resolve this. Please reach out to us at [email protected] with your account details, and we’ll assist you with a cancellation and refund. Your feedback is important to us, and we’re always working to improve the app to better serve our users. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hello, We sincerely apologize for the inconvenience you’ve experienced. To clarify the renewal process, our service operates on automatic renewal, meaning that unless the subscription is canceled at least 48 hours before the end of the current term, it will automatically renew for another period. We understand this can be frustrating if not clearly communicated, and we are working on improving how we inform customers about upcoming renewals. Please feel free to reach out to us at [email protected] with your account details, and we will assist you with the cancellation and refund process. We truly appreciate your feedback and will take it into account to improve our service. Best, Cardi Health Team

Response from Cardi HealthFeb 5, 2025

Hola Gloria, Lamentamos mucho escuchar sobre tu experiencia. Entendemos tu frustración con la suscripción automática y el cobro no deseado. Queremos ayudarte a resolverlo lo antes posible. Por favor, contacta con nosotros a [email protected] con los detalles de tu cuenta, y revisaremos tu caso para realizar el reembolso correspondiente. Respecto a los menús y tu experiencia con la aplicación, agradecemos tus comentarios y trabajamos constantemente para mejorar nuestros servicios. Tu feedback es muy valioso y lo tomamos en cuenta para realizar mejoras. Nos disculpamos por los inconvenientes y esperamos poder solucionar esta situación de manera satisfactoria para ti. Best, Cardi Health Team