Card Claims CenterReviews of cardclaimcenter.com

My claim was handled quickly and without any stress. The associates I spoke with throughout the process were friendly, knowledgeable and professional. I hope I don't have to process another claim in the future, but I am thankful that this went through without any problems and was easy to do.

Absolutely wonderful! They handled my claim so fast. It was really easy to file. Everyone should use their chase card for car rentals. It is the only way I will rent cars from now on.

During our summer vacation, we rented a minivan and the windshield was cracked from a rock flying off a passing dump truck. Once I figured out where to go on the website, I was pleased with the process and coverage. I clocked a fair amount of hours being a go between with the credit card service and Enterprise rental company getting all the necessary paperwork from and for both sides. At one point, I wished they could just talk to each other :)

Excellent response to my claim submission based on a foreign rental car issue when I used my Chase visa. Took 18 days to process, could have been done in 8 to 10 if they responded quicker to every thing I submitted, though 18 days is not bad!

I Rented a car from Avis. I Used my Chase Sapphire card to book and pay for the rental. Declined rental insurance. Unfortunately while driving a deer ran in front of the car a caused about $10k in damages. It was the first time I had to make a claim so I was nervous that the coverage wouldn’t work the way I understood it. But the claims agent from Avis, Nichol, was amazing and made the process very simple. The Initial inquiries I made to benefit claim team regarding this benefit were challenging. The customer service representatives did not provide accurate information regarding the benefits. However I made decisions based on my online research instead of using the information they provided. Training is needed to provide a better experience in that area. But once the claim was received by the claims team we had no further challenges. One claim was sent from Avis to eclaimsline, it was paid within 2 weeks. Overall as a consumer, I am very satisfied with my experience.

took looooooong time to finalize my claim

We had a mishap with our rental car in Ireland that left us stranded and needing a tow, and some pricey repairs. I was easily able to make a claim and get reimbursed for all the costs.

Not sure why such low reviews, but my experience was excellent and my claim was handled and completely covered. It did take a little work to get it done but they handled it better than my actual insurance company did.