Carbon2CobaltReviews of carbon2cobalt.com

It took me 20 minutes to undo the buttons on the denim jacket. Never in my life had I had to use brute strength and poke pens through the holes to get metal button through the hole.RIDICULOUS!!!!

This is about trying to stop receiving their catalogue. On hold for over 10 minutes trying to talk to someone. I tried twice. There should be an easier way to stop receiving their catalogues.

Exception quality and pricing with reasonable shipping time. I ordered 4 shirts, a jacket and a poncho. We love them. I do admit shipping and refund issues are concerning. In todays world if I'm going to take a chance unseen and the return is difficult, I won't buy in the first place.

Pair of "fluffernutter" sweats were a Christmas gift. Post Xmas, received a "care instruction" email to wash cold and hang dry. Shrunk to pedal pusher length-unacceptable. Followed return process and shipped back, reviewed by the warehouse who decided to accept for refund. Deducting $7.95 from refund for using their prepaid return label. Will never purchase from them again

Would conclude most negative reviews I have read are apparently valid (including my blog experiences). Reports (and my experience) shows clothes already undersized and then shrink on top of this. Get typical jibber-jabber attitude from their arrogant-like customer service as w/'must be something wrong w/my body if do not fit' kind of thing. I am in pretty good shape and thin wasted so guessing (not). Would not accept returns (even un-used and un-washed) so basically had to threaten to get my refund eventually. Conclusion; not so hot (as they look) apparent poor products and customer service but high priced, (so that's good!). [Not everybody wants to pay exorbitant CA prices.] Rather typical of a 'SoCal business' to be honest therefore (sadly) I tend to shy away from CA business' all together especially w/all their special regulations and paranoia's. Maybe best to leave them to buy and sell amongst themselves since they tend to run their state as (a very poorly run) separate confederation, anyway. (Remember when California was 'cool'!?)

Both rear pockets sewn shut on a pair of $69 cozy crew sweatpants. C2C chat agent said that pockets were sewn shut to maintain "integrity" of the item. She suggested that I use a "thread cutter/ripper" to remove the thread line. I told her I had no idea which thread line to remove, and she suggested that I go to a tailor for assistance. She claimed that most online companies sew shut the pockets of their pants. This is just absolutely absurd and untrue for a pair of $69 sweatpants. I think that their factory made an error which wasn't picked up by C2C quality control and they're just trying to weasel out of making necessary adjustments. Instead of giving me a song and dance reply, C2C should cover costs for replacing with a proper item. This is unfortunate since I have bought fleece pants from them before without this sewing error issue. Attached are photos.

I own about several pieces from this catalog, but was very disappointed with the Fluffer Nutter Men's Sweat pants I received for Christmas. Wore them a few times, then washed them and they shriveled up and shrunk big time. Way too short for me now.

I ordered a long-sleeve shirt and the sleeves were too long, going down my hands and I am 5 ft. 8" tall. But the real problem was their shipping policies. I paid $110.80 and my refund was $88.95! I would understand them charging for return shipping charges, but not $21.85! I will never shop with this company again.