Carbon2CobaltReviews of carbon2cobalt.com

I would give them ZERO stars if I could. On 12/11 I ordered my wife pajamas and socks. I was told the pajamas would be delivered on 12/24 and the socks in January. The ship date keeps changing. Now they are saying the items will not be shipped until March. She doesn't need winter items in the spring.Stay far away from this company

I really wish I had read these other reviews first. Perhaps I can save someone else. Don't order. Don't trust them to do the right thing. I ordered a $95 shirt that I had my eye one for a while. Finally decided to pull the trigger. Got it, washed it....and out of the wash, it will never ever get close to looking like the photos. No amount of ironing will ever accomplish it. Return policy says only unwashed items. I sent it back anyway...there's no way to know the quality until it's been washed. They sent it back to me and refused the return. Even put in their notes "covered with hair." Customer service will do nothing about it. I'm stuck. Tempted to file a complaint with my credit card, but by the terms of the order Carbon is "correct" in refusing the return.

Poor quality. Colors fade after first wash cold water

Bought a jacket for my husband for Christmas. We live in the Northeast and the jacket seemed acceptable for just going from car to location. Not expected to use for extended time outdoors. For $169 ("on sale") I guess my expectations were way too high. It's a glorified windbreaker! Will not be purchasing anything else from them.

When chatlines are open it would be good to have available representatives like advertised. No response ever. And considering my investment I realize this company is not worth anyone's time or money.

Cannot make a return. Customer service won’t reply. You’re stuck with whatever crap you order. Shirt looks like a towel.

I called them six months ago to tell them they are sending mail to my home address to a deceased person, and asked them not to send us any more mail. I was assured that would happen. Now they are still sending catalogs to the deceased person AND I’m getting mail in my name from what appears to be a sister company/affiliate (32 Bar Blues). Make the junk mail stop! I have never done business with these people and don’t want to.

Way overpriced! Fabrics they use shrink easily when washed so upsize in shirts. Buttons are crap. I spent 800$ on 6 items and I could’ve gotten way more at a local store with better quality, convenient returns, and better customer service.