Peter V.
Still haven’t received it
Still haven’t received it. Maybe feedback should be asked after the product is received by the customer
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Capital Surveying Supplies (capitalsurveyingsupplies.com) has 751 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 91 reviews with 1 star · Clear filters
Peter V.
Still haven’t received it. Maybe feedback should be asked after the product is received by the customer
JOHN K.
I ordered, and never received item, called after 14 days and was informed that you were out of stock of the item, but again was never notified of this. Not until I called was I told. Very poor service and communications
Juan R.
Greetings, I made the purchase of two of your products with the order # 15797. From the same order I only received 1 item and the one that was pending I have no way of tracking it. Send an email to your company and it was not answered and the system only shows: Partially Shipped/ 1 of 2 Delivered on Fri, May 19, 2023 and 2 of 2 Shipping. But the 2 of 2 has been in the same mode for more than a week.
Daniel N.
It has been 3 months and I am still waiting on an $848.85 order. I have sent a couple emails and haven’t heard any response!
Alvin S.
2 weeks later i still dont have my order or even a update on when its going to ship
Delaney L.
My order hasn't even been shipped yet.
Mrs C.
I would’ve place an order the 18th Feb and I’m still awaiting the package to be delivered since it wasn’t available and had to be ordered from the manufacturer. (had to call for an update and there was no further update on how soon they will receive the item from the manufacturer) .
Response from Capital Surveying SuppliesMar 20, 2023
Hello Ms. Clarke, Any orders that come in during the weekend, we do not ship until the following Monday. Our business hours are 7:00 am-5:00 pm, Monday through Friday. According to our tracking information, you placed your order Friday evening, Feb 17th, it was shipped on Monday the 20th, and delivered on Thursday the 23rd to the address you provided. You paid for Ground shipping, and in accordance with the ETA of any ground shipping, you got your order in a timely manner. We are a family-owned and operated business. If you could be so kind as to retract the One Star review, that would help us out a great deal. We appreciate your business and imput very muchj.
Bryan K.
Missing parts of equipment such as the handle and feet for a survey turtle. Very disappointed will not order there again
Response from Capital Surveying SuppliesMar 20, 2023
Hello Bryan, We apologize for the inconvenience. Here at Capital Surveying Supplies, we are dedicated to providing the best customer service possible. Please keep an eye out for an email containing a return label. Send us back the damaged Turtle and we will refund you the cost of it, no questions asked. We appreciate your business and feedback very much. Best regards.