Ronald P.
It was fine...the customer service representative was very helpful
It was fine...the customer service rep was
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Capital Surveying Supplies (capitalsurveyingsupplies.com) has 751 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Administration & Services · Houston, Texas
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Administration & Services · Dallas, Texas
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Administration & Services · Kingwood, Texas
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Administration & Services · Friendswood, Texas
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Showing 37 reviews with 4 stars · Clear filters
Ronald P.
It was fine...the customer service rep was
R.L. P.
The item was described as adjustable. It's not adjustable. And they will only give me store credit. Update: They apologized for the confusion on the description and offered a full refund.
Response from Capital Surveying SuppliesJul 18, 2022
We apologize for the confusion on the description. If you would like to return the item for a refund please let us know and we will provide you with a return label and get that taken care of for you ASAP. The item just needs to be in the bag and in new condition. Thank you
Central Ohio C.
All of the human interaction was superb! It was professional, helpful and met our needs. The only reason I didn't give 5 stars was because it seems your system does not send an auto generated email providing confirmation the product shipped with tracking information link. In this instance, it was a bit funny as I was speaking with one of your employees asking about tracking and shipping as the package was quite literally, being delivered to our facility while I was on the phone. Great company, great experience, thank you!
David C.
I'm very satisfied with my purchase. Before placing my order, I called and asked about shipping times and they stated they didn't have what I wanted in stock. They told me they would order the product themselves and it would be a bit of time before I got the order. After I placed the order, I inquired about it a week later through their website message board. Not long after that, they FedEx'd it to me.
Isaac C.
They notified me that my item wasn't in stock and that I could wait for it or get a refund the gentleman was real polite and issued me a full refund. They are straight up guys I would definitely buy from them again
ZF
Call to get best service. 4 stars for excellent phone service and response to inquiries and fast shipping. Minus 1 star for website not alerting you of stock/backorder status. Pricing was very competitive. I would recommend calling to verify items are in stock before ordering.
John M.
The item that I purchased was on back order, which I was unaware of at the time of purchase. After a delay in shipment, I was notified and explained the situation, and I received my item 2 days later.
Adam M.
I ordered a 24” smart level soft case. It seems to be of excellent quality and was delivered within a 3-day window. Very satisfied!