Simple, people-first process and great rates.Apply NowCanvas offers modern annuities that provide guaranteed rates, flexible terms, and commission-free returns.Find Out MoreMeet our Licensed Reps
Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
canvasannuity.com
Website
canvasannuity.com
Category
Insurance
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Devon Askew and the Canvas sales team provide expert help and support. And the interest rates offered for MYGA fixed annuities are always among the highest available.
Response from Canvas AnnuitySep 4, 2024
Hello Stephen, We appreciate the kind review, Excellent customer service is a core value of Canvas, we are glad to hear you had such a pleasant experience with Devon and the rest of the team! Thanks for being a part of the Canvas Family!
BA
bal
TL;DR No help on accessing plan documents online and very concerning
TL;DR: couldn't access my plan documents and after trying a bazillion browsers and the app [as well as emailing] with no luck. I used the website chat and was told to call up puritan [the main company, NOT canvas] to get paper copies "if I want them". basically, it's my problem to fix this either to get a hard copy or to call up tech support. No effort on their part to email me the documents. I won't do business with this company again and I regret having two accounts with them.
details:
I was okay with canvas initially when I signed up for my first MYGA in January. Documents and materials access were fine via the website. But when I signed up for my second one, I could not access my plan documents. So I tried to access my old MYGA -- and that link failed too. I tried macOS safari, chrome, duck duckgo, and brave with no joy. I tried iOS safari, duckduckgo, and chrome, no joy. I tried the iOS canvas APP, no joy. I then tried to contact canvas via the app. it didn't work; communications wouldn't go through. I emailed them, no response. I then used the online chat. I described the problem and was told I had to log in to see documents, which of course I had. After being told they could see the document links, I told them I could see them too, but again, it's an issue of accessing the documents via the link. So I was told to contact Puritan Life [NOT canvas] to get access to my hard copy documents "if I want them." The only suggestion ultimately was to call up tech support. No effort to get me my documents which has already been pulled up by the agent/person. Really felt like it was a "not my job" circumstance but no effort was made to get me the documents or solve the problem.
I won't be doing business with these guys again. I wish I hadn't given them my $$.
Update: I have withdrawn one of my MYGAs from canvas since it's within the first 30 days. Will update on how fast they process it -- note they ask for a copy of the policy! But thankfully you can apply for a refund w/o it.
Response from Canvas AnnuitySep 10, 2024
Hello Bryan, Thank you for sharing your experience. We apologize for the inconvenience you encountered in accessing your plan documents. We have tried reaching out to you to resolve this issue, and if you are open to trying again, we would love the chance to assist you in retrieving your documents and ensuring a smoother experience. Please feel free to get in touch, as we are always here to help. We truly value your business and hope to restore your confidence in us! - The Canvas team.
DD
Dom D.
Bryson Martin and Cynthia are Fantastic Canvas Annuity Experts
Bryson Martin and then later Cynthia assisted me with answering all my questions in establishing a MYGA from my 401a plan. I can't thank them enough in their thoroughness and courteous demeanor. I can see why Canvas Annuity is ahead of the curve in the industry. It's great having expert representatives such as Bryson and Cynthia to call upon if needed. I look forward to doing even more business with Canvas Annuity.
Response from Canvas AnnuityAug 29, 2024
Thank you for your kind words, Dom! We’re thrilled to hear that Bryson and Cynthia were able to assist you in such a helpful manner. Our team takes pride in providing exceptional service, and it’s wonderful to know that their expertise made a difference. We appreciate your trust in Canvas Annuity and look forward to continuing to support you with all your future needs!
TO
Tom
Great experiencel…
Lida Horn and all the people I deal with are excellent!
Response from Canvas AnnuityAug 27, 2024
Hello Tom, Thank you for the kind review! Lida is a wonderful representative! We are glad to hear that her and others have been able to assist you, while providing great customer service. Thank you for choosing Canvas to be your trusted annuity partner!
MH
Michael H.
My questions were simple ones
My questions were simple ones , but the agent answered them all in an un-equivocal manner .
Response from Canvas AnnuityAug 27, 2024
Hello Michael, We appreciate the kind review, excellent customer service is a core value of Canvas, we are always here to help if you ever need anything! Thanks again & welcome to the Canvas family!
KE
Kevin
Great rates and customer service!
Great rates and customer service!
Response from Canvas AnnuityAug 27, 2024
Hello Kevin,
We appreciate the kind words! Great customer service is our top priority, along with having the best rates out there! Once again thank you and welcome to the Canvas family!
GW
Glenn W.
Been with Canvas since Nov 2022 & love them!
Been with Canvas since Nov 2022 after a nightmare experience with Gainbridge. They may own/sponsor the Indy 500 but their annuity handling competentcy was THE WORST. Gainbridge even bounced their $1MILLION check when I moved to Canvas! Today, I have 3 Canvas annuities. Devon and Lida have provided fantastic service every time I need it.
Response from Canvas AnnuityAug 16, 2024
Thank you for your feedback Glenn! We're thrilled to hear that you found Canvas to be a great platform for purchasing your annuity. We take pride in offering competitive interest rates and a seamless online application process to cater to the needs of our customers! Thanks for being a part of the Canvas Family!
BG
Bernard G.
Canvas Annuity is Fabulous!
I recommend Canvas to anyone looking to making an investment. The returns are guaranteed and do not fluctuate with the stock market. The staff at Canvas are very professional, friendly, knowledgeable and helpful.
You cannot get a better dividend offering, safer investment, or better support than what is offered by Canvas Annuities.
Response from Canvas AnnuityAug 7, 2024
Thank you for the kind review, Bernard! We are so happy to hear that all of our wonderful Canvas agents have been able to assist you along the way, we can't thank you enough for your continued trust with Canvas and we hope to keep delivering on our promises of great rates, excellent customer service and an amazing product! Once again thank you for being a part of the Canvas Family!