Kris
Candy club is the biggest con-artist…
Candy club is the biggest con-artist I’ve ever seen, they ask you to sign up to pick the candies and have you put your payment info in first to charge immediately then after they charge you they say they are picking what candies they are going to ship to you, then they ship out the box faster than you can call and cancel and tell you that it already shipped so they can’t issue a refund, don’t do business with these crooks
Response from CANDY CLUBMay 31, 2019
Hello Kris, Thank you for providing us with your feedback. We are sorry to hear of your experience. The current program that we are offering is where our subscribers pick their flavor profile, then we do the rest! Each month we will send you an assortment of different candies, depending on which flavor profile you are in, "Mostly Sweets", or "Mostly Sours". We are continuously looking at ways to improve our website and products to ensure our customers are happy, clear about what they are signing up for, and what they can expect. We have passed along all of your notes and concerns to our design and development teams to review so that we can incorporate this feedback into future design and product updates. We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best time and phone number/email to reach you and we would be happy to reach out and speak further. Stay Sweet, Candy Club