CANDY CLUBReviews of candyclub.com

I thought it was really odd they didn't ask about food allergies. Seems like something they should ask. My first box was pretty good. My second box was disgusting. 6 jars of the nastiest, flavorless, wax candy I have ever had. I threw it away, no one in my house would eat it. Asked for my money back and customer service never responded.

It has been over a month and I still have not gotten my box. Biggest waste of money. This isn't a "shipping issue" as I have never EVER had a problem receiving or getting packages in my office. We get packages from FedEx daily as we're a business location. Customer Service is incredibly frustrating and all they do is refer me to FedEx who has told me now 6x the package is being delivered and never arrives. At this point the candy has been sitting in 100 degree weather, melted, and disgusting for three weeks... so I don't want it. You think that as a first time user (with the possibility of subscribing to this service), they would have offered to send out another box due to this ridiculous shipping situation.... but no. I give it 0 / 10.

Very nice people. Great customer service, timely response to my email. The candy is delicious my kids love it!

prettiest candy box ever!!!

Candy club is my only way to buy....there are many great choices

Great customer service and delicious candy! I don’t understand any bad reviews on this company- they are GREAT!

Writing for my daughter who ordered the box. Beautifully displayed and was lots of fun to open. My issue is...all her jars except 1 had a sticker seal but not the white sealed for your protection seal on the inside? Only 1 had the white sealed for your protection. When I looked into it more it seems they all should have that....not sure if she should try this candy.

I ordered this for my daughter's birthday. She's away at college and has always loved receiving surprises in the mail. She called and said it arrived but everything was melted. That's real interesting because she lives in a high rise apartment building. All mail is delivered to a central mailroom inside the building and it is air conditioned. All packages are signed for by the concierge at the front desk and hand delivered to the tenants. 1) they have no phone number. 2) it takes multiple days at two and three days each to get a response. I imagine it could honestly take a month of messages and photos being sent to resolve an issue. 3) issue was not resolved. They offered me a 5.00 refund. 4) I wasn't pleased in the first place that I couldn't pick and choose my selection. 5) I asked that my subscription be canceled. I also will post my negative review on each and every outlet I can find to complain. I'd been better off buying her a gift bag from dollar tree and filling it up with $50.00 worth of Swedish Fish. Horrible product. Horrible customer service. With love from mom.